Callee Caller Communication Filtering via Ticket Validation
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Solution Overview
Problem
Harassing, advertisement, and fraud calls and messages disrupt normal life and work, leading to time and economic losses, as existing technologies lack effective filtering mechanisms for managing inbound communications.
Innovation Solution
A client-server mechanism that allows callees to register tickets with validation codes, enabling them to control and filter inbound communications by associating caller IDs with tickets, rejecting unwanted calls or deleting messages based on predefined conditions such as time, type, and expiration.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Object-affected harmful factors
If a telephonic filter mechanism is implemented to screen unwanted inbound calls and messages, then the quality of life and work is improved by reducing harassment and fraud, but the device complexity increases due to the need for client-server architecture and validation mechanisms
Solution Approach 1:
A communication server acts as an intermediary between callers and callees, validating tickets and managing communication filtering centrally. This mediator approach allows the filtering logic to be distributed across the network rather than embedded in every device, reducing local device complexity while maintaining effective filtering capabilities.
Solution Approach 2:
Callees register tickets with validation codes in advance before receiving calls or messages. This preliminary action enables the system to pre-establish filtering rules and validation criteria, allowing automated decision-making when inbound communications occur without requiring complex real-time analysis at the moment of reception.
2Loss of time
If automated communication filtering is implemented to promptly manage inbound communications, then time loss is reduced by eliminating manual screening, but the device complexity increases due to automation requirements
Solution Approach 1:
The system enables self-service filtering where callees configure their own ticket validation rules and the automated system executes these rules without human intervention. The communication server automatically validates incoming communications against registered tickets, eliminating the need for manual screening while keeping the automation logic centralized and manageable.
Solution Approach 2:
The system provides feedback mechanisms where the communication server returns validation results to calling devices, and callees can monitor and adjust their filtering rules based on communication patterns. This feedback loop enables continuous improvement of filtering accuracy without requiring increasingly complex manual intervention systems.
3Reliability
If ticket validation codes are required for all inbound communications to ensure security, then reliability is improved by preventing unauthorized access, but the ease of operation deteriorates due to additional validation steps
Solution Approach 1:
Ticket validation codes are registered and distributed in advance through trusted channels before communication occurs. This preliminary setup phase separates the complexity of validation rule creation from the actual communication moment, allowing users to simply present pre-configured tickets rather than configure complex validation rules at the time of communication.
Solution Approach 2:
The ticket validation mechanism serves multiple functions: it authenticates callers, filters unwanted communications, manages communication schedules, and provides audit trails. This multi-functionality consolidates what could be multiple separate systems into a single unified mechanism, reducing overall operational complexity despite the enhanced reliability it provides.
Data Source
AI summary
A communication servicing method provided by the present application comprising: receiving a request from a callee account to check whether an inbound communication received by a callee phone via a telecommunication network is acceptable; determining whether a caller id number of the inbound communication is associated with a ticket registered by the callee account; and returning that the inbound communication is acceptable to the callee phone when the caller id number of the inbound communication is associated with the ticket registered by the callee account.