Caller ID-Based Customized Options for Communication Devices

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Solution Overview

Problem

Existing communication devices lack the ability to customize pre-recorded messages for different callers and have security issues due to short access codes, leading to inefficiencies and potential hacking.

Innovation Solution

A communication device system that compares incoming caller ID information with a pre-defined list to present customized options, including privileged, special, and default options, and authenticates users with access codes to provide secure access.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If a single pre-recorded message is used for all callers, then the system is simple to operate, but the adaptability to different callers is poor

Engineering Contradiction:

Improvesimplicity of message selectionVSAvoidcustomization for different callers

Core Design Contradiction:

Ease of operationVSAdaptability or versatility

Solution Approach 1:

The patent segments the caller base into different categories (e.g., family members, friends, business contacts, strangers) and assigns different pre-recorded messages to each category. This allows the system to provide customized messages for different callers while maintaining ease of operation through automatic categorization based on caller ID.

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The patent applies different message qualities to different caller segments. Each caller category receives a specifically tailored message appropriate to their relationship with the device owner, such as warm greetings for family members and professional messages for business contacts, rather than using a uniform message for all callers.

Inventive Principle:

Principle #3Local quality

2Ease of operation

If a short access code is used, then the ease of operation is improved, but the security is worsened

Engineering Contradiction:

Improveease of entering access codeVSAvoidsecurity against hacking

Core Design Contradiction:

Ease of operationVSReliability

Solution Approach 1:

The patent implements dynamic access codes that change periodically or based on specific conditions, rather than using static short codes. This allows the system to maintain ease of operation with relatively short codes while improving security through frequent changes and conditional validity.

Inventive Principle:

Principle #15Dynamics

Solution Approach 2:

The patent performs preliminary authentication by comparing caller ID information against a database of authorized contacts before requiring an access code. This preliminary action filters out unauthorized callers, so that even if short access codes are used, they are only relevant to a limited set of pre-authenticated callers, reducing hacking risk.

Inventive Principle:

Principle #10Preliminary action

Data Source

PatentUS8045688B2Method and system for presenting customized caller options via a communication device

Publication Date: 2011.10.25 GOOGLE TECHNOLOGY HOLDINGS LLC

AI summary

A method and a system for presenting customized caller options via a communication device (104) are disclosed. The method includes receiving (404) an incoming call from a calling party at the second communication device. The method further includes comparing (406) a caller Identification (ID) information associated with the incoming call to a pre-defined stored list of caller ID information. Further, the method includes presenting (408) the calling party with customized caller options. The customized caller options are presented as a function of the comparison between the incoming call caller ID information and the pre-defined stored list of caller ID information.