Caller ID Database Lookup for Enhanced Text Message Information
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Solution Overview
Problem
Existing communication systems lack the ability to provide comprehensive information about the calling party beyond the basic caller ID, such as name and number, which is essential for enhancing user interaction and service delivery, especially in commercial and emergency contexts.
Innovation Solution
A system and method that utilizes an Internet Protocol connection to query a database for additional information about the calling party, such as name, location, and other details, based on the caller ID or ANI, and provides this information to the receiving party through integrated or standalone displays.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If basic caller ID information is provided, then the system maintains simplicity and compatibility, but comprehensive calling party information is not available
Solution Approach 1:
The patent introduces an intermediary database system that stores comprehensive calling party information (name, location, additional details) separate from the basic caller ID infrastructure. This intermediary layer retrieves and supplements basic caller ID data with enhanced information from the database, allowing comprehensive information delivery without modifying the core telecommunication system, thus resolving the contradiction between information completeness and system complexity
Solution Approach 2:
The system pre-populates a database with comprehensive calling party information (names, locations, additional details) before calls are made. When a call arrives, the system performs a preliminary lookup in this pre-prepared database using the caller ID as key, quickly retrieving enhanced information without real-time processing delays. This preliminary preparation enables comprehensive information delivery while maintaining system efficiency and avoiding complex real-time data collection mechanisms
2Loss of information
If comprehensive calling party information is retrieved via database lookup, then information completeness is improved, but processing time and system resources increase
Solution Approach 1:
The database is pre-populated with comprehensive calling party information (names, locations, additional details) organized by caller ID. When a call arrives, the system performs a quick preliminary lookup using the caller ID as a key, retrieving all associated enhanced information in a single operation. This preliminary organization of data eliminates the need for multiple sequential queries or real-time data collection, significantly reducing retrieval time while maintaining information completeness
Solution Approach 2:
The system creates and maintains a copied version of calling party information in the database, separate from the primary telecommunication switching systems. This copy contains pre-formatted, ready-to-use enhanced information that can be quickly retrieved and displayed without accessing or processing the original complex telecommunication switching infrastructure, thereby reducing processing time while preserving information completeness
3Ease of operation
If additional information is provided to receiving parties, then user experience is enhanced, but information management complexity increases
Solution Approach 1:
The patent implements a universal display interface that can present multiple types of calling party information (basic caller ID, name, location, additional details) through a single integrated system. The display device functions universally to handle both traditional caller ID and enhanced information formats, eliminating the need for separate systems for different information types. This multi-functionality enhances user experience while avoiding the complexity of multiple specialized systems
Solution Approach 2:
The system creates a simplified copied representation of comprehensive calling party information suitable for display, separating the complex data storage and retrieval operations from the simple display presentation. The display receives pre-processed, formatted information copies that are ready for immediate presentation, reducing the information management complexity at the display端 while still providing enhanced user experience with comprehensive calling party details
Data Source
AI summary
The present disclosure describes a system, method, and computer readable medium for providing information to a receiving party in a communications network. The method includes receiving a message from a sending party and performing a lookup of information relating to the sending party in a database via an Internet Protocol connection. The lookup is based on an identifier of at least one of the sending party and the receiving party. Subsequently, the information is provided to the receiving party based on the availability of the information in the database.