Caller ID Translation Using External Database Interrogation
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Solution Overview
Problem
Existing voice communication systems often provide incomplete or outdated caller identification information, leading to imbalances in knowledge between callers and recipients, which can cause delays or hindrances in initiating contact.
Innovation Solution
An interrogator system that extracts caller identification from an incoming call and interrogates an external database to retrieve additional information, which is then forwarded to the recipient's device for display, ensuring balanced identity information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If caller identification is translated using information stored in the contact list, then the recipient can recognize the caller's name, but the contact information becomes outdated when the caller changes their number or details
Solution Approach 1:
The system performs preliminary actions by automatically querying external databases before the caller ID becomes outdated. The interrogator proactively retrieves current contact information from external sources and updates the contact list in advance, preventing information staleness rather than reacting to it later.
Solution Approach 2:
The system implements feedback mechanisms where the interrogator continuously queries external databases for updated caller information. When changes are detected in external databases, the system automatically feeds back this new information to update the contact list, ensuring the recipient always has current caller identification data.
2Object-affected harmful factors
If the recipient does not answer or call back immediately, then privacy and security are maintained, but communication opportunities are delayed or lost
Solution Approach 1:
The system performs preliminary verification by querying external databases to validate caller identity and assess trustworthiness before the recipient decides whether to answer. This advance information provision allows the recipient to make informed decisions without immediately answering or ignoring the call, balancing security with communication opportunities.
3Loss of information
If the contact list is manually updated by the user, then accurate caller information is maintained, but the system complexity and user burden increase
Solution Approach 1:
The system implements self-service by automatically performing contact list updates without requiring user intervention. The interrogator autonomously queries external databases, retrieves updated caller information, and updates the contact list automatically, eliminating the need for manual user actions while maintaining information accuracy.
Solution Approach 2:
The interrogator serves as an intermediary component that bridges the gap between external databases and the contact list. It handles all communication with external sources, processes the retrieved information, and performs updates automatically, shielding the user from system complexity while ensuring accurate contact information maintenance.
Data Source
AI summary
The invention provides an interrogator for obtaining information associated with a caller identification, such as a telephone number, transmitted within an incoming telephone call including: a receiving device configured to receive the incoming telephone call and to extract the caller identification from the incoming telephone call; an interrogating device configured to receive the extracted caller identification from the receiving device and to interrogate information associated with the caller identification from an external data base, which is configured to operate independently from the user voice communication device for which the incoming telephone call is intended for; and a forwarding device configured to receive and to forward the interrogated information.