Caller ID Management Platform for Spam Reduction
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Solution Overview
Problem
Current communication management systems face challenges in identifying the originator of calls made using secondary call identifiers, leading to issues such as spam and reduced chances of successful communications, especially when users do not recognize the caller's identity.
Innovation Solution
A method that involves sending a notification to the called terminal containing the main call identifier and identification information of the calling user, allowing the called user to make informed decisions about accepting or rejecting incoming communications, and enabling the called terminal to manage contact information and block unwanted calls.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a secondary caller ID is used to guarantee user anonymity and ensure call continuity, then user anonymity is improved, but the ability of the called user to identify the originator of the call deteriorates
Solution Approach 1:
The patent introduces a communication management platform as an intermediary between the calling and called terminals. This platform receives the call request, retrieves the primary caller ID associated with the secondary caller ID from its database, and forwards the call along with identification information to the called terminal. This mediator enables the called user to identify the originator while preserving the caller's anonymity by not exposing the primary caller ID directly.
2Adaptability or versatility
If a secondary caller ID is used to provide flexibility in different communication contexts, then communication versatility is improved, but the reliability of call identification deteriorates
Solution Approach 1:
The patent implements preliminary action by having the communication management platform retrieve and associate the primary caller ID with the secondary caller ID before the call is established. The platform proactively prepares the identification information and includes it with the call setup, ensuring that the called terminal receives reliable identification information in advance of the actual communication, thus maintaining call identification reliability while allowing versatile use of secondary caller IDs.
3Productivity
If a secondary caller ID is used to bypass call blocking, then the ability to establish communication is improved, but the harmful effect of spam increases
Solution Approach 1:
The patent implements feedback by enabling the called terminal to send information about the primary caller ID back to the communication management platform. The platform maintains a database that associates secondary caller IDs with primary caller IDs and can use this feedback to identify and block spam sources. This feedback mechanism allows legitimate calls to establish communication while providing the system with information to combat spam calls effectively.
Data Source
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AI summary
The invention relates to a method for managing communication between a calling communication terminal (DC1) and a called communication terminal (DC2). The calling communication terminal has a permanent primary caller ID (PAC1) and at least one temporary secondary caller ID (SCI1) registered, in association with the primary caller ID, in at least one communication management device (CMD).According to the invention, when the calling communication terminal (DC1) initiates a communication, destined for the called communication terminal (DC2), from the secondary call identifier (IAS1), such a method implements: - an emission (ST2), to the called terminal, of a notification comprising at least the primary call identifier (IAP1), the secondary call identifier (IAS1), and at least one identification information (label) of a user (UT1) of the calling terminal associated with the secondary call identifier; - a routing (ST5) of the communication to the called terminal using the secondary call identifier.