Caller Number Embedding for Voicemail Data Retention
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Solution Overview
Problem
Current voice messaging technologies lack the ability to simultaneously transmit a succinct, complementary non-voice item of information that remains accessible to the recipient after the voice message is listened to, without incurring additional costs or complexity, and often fail to ensure confidentiality and interactive use.
Innovation Solution
A method that uses a Call Server to construct and transmit a voice message with a complementary alphanumeric or numeric item of information integrated into the Caller Number, allowing the recipient to access this information post-call and ensuring confidentiality through display on their telephone, with optional additional explanation via voice message or independent means.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If a simple voice message is transmitted, then the transmission is simple and low-cost, but no complementary non-voice information can be communicated simultaneously
Solution Approach 1:
The patent combines voice message transmission with complementary non-voice information into a single integrated messaging system. The server embeds additional information (such as text, data, or control signals) within the voice message structure, allowing both voice and non-voice content to be transmitted simultaneously through one channel, eliminating the need for separate SMS or data channels.
Solution Approach 2:
The messaging system is designed to handle multiple types of content (voice, text, data) through a single unified platform. The server can dynamically adjust the message format to include various types of complementary information based on the communication needs, making the system versatile without requiring separate specialized systems for different message types.
2Loss of information
If SMS or MMS is used to transmit complementary information, then additional information can be communicated, but the cost increases and the system becomes unwieldy
Solution Approach 1:
The patent merges the transmission of voice messages and complementary information into a single integrated message structure. Instead of requiring users to send separate voice messages and SMS/MMS, the system combines both content types into one message that is transmitted and received as a unified unit, simplifying user interaction.
Solution Approach 2:
The server acts as an intermediary that automatically handles the complex task of combining voice and non-voice information. Users simply provide the core message content, and the server intelligently formats and transmits the complete message with all complementary information embedded, removing complexity from the user interface while maintaining rich communication capabilities.
3Loss of information
If a voice message is broadcast, then the message can be delivered, but no remanent trace of the content remains after listening
Solution Approach 1:
The patent combines transient voice content with permanent textual or data-based complementary information in a single message. The complementary information serves as a persistent record that remains in the recipient's device after the voice message is played, providing a remanent trace of the communication without requiring separate storage systems.
4Loss of information
If additional communication channels are used for complementary information, then information can be transmitted, but the cost becomes expensive
Solution Approach 1:
The patent merges multiple types of information transmission into a single communication channel. By embedding complementary non-voice information within the voice message structure and transmitting both through one channel, the system eliminates the need for separate paid channels (such as combining voice call with SMS), thereby reducing overall communication costs while maintaining full information delivery.
Data Source
AI summary
The invention relates to a method for creating and transmitting a telephone call requested by a transmitting service to the telephone of a recipient, wherein a server of the transmitting service is capable of submitting a call request to a call server, the call request containing digital information enabling the call server to initiate a call to the telephone of the recipient using a calling number to be displayed on the telephone, wherein the call contains an enhanced voicemail, consisting of a voicemail constructed by the call server from a portion of the information contained in the call request and intended to be broadcast during the call, and additional non-voice information contained in the call request and used by the call server to form the calling number.