Camera-Guided Diagnostic Screens Adapted to User Comprehension
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Solution Overview
Problem
Existing information provision systems for vehicles fail to adequately consider the user's comprehension level and intentions when providing diagnostic information, making it difficult for users to understand and address problems effectively.
Innovation Solution
An information provision system using a terminal with a camera and display that identifies problem areas in captured images and displays procedure screens with user-specific answer items regarding both the object's state and the user's state, allowing users to select answers and receive appropriate guidance tailored to their knowledge level.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If a decision tree model with question items is used for failure diagnosis, then diagnostic capability is improved, but user comprehension and engagement deteriorate because the user's state is not considered
Solution Approach 1:
The system dynamically adjusts the procedure screens and answer items based on the user's comprehension level and intention, which are detected in real-time. The information provision is not static but adapts to the user's state, making the diagnosis process both precise and user-friendly
Solution Approach 2:
The system changes the parameters of information provision (type, detail level, presentation format) based on the user's comprehension level and intention. By detecting user state and adjusting information parameters accordingly, the system maintains diagnostic accuracy while improving user comprehension
2Reliability
If comprehensive diagnostic questions are asked to ensure accurate diagnosis, then diagnostic accuracy is improved, but user burden and difficulty in answering increase
Solution Approach 1:
The comprehensive diagnostic process is segmented into multiple procedure screens with multiple-choice answers. Instead of presenting all questions at once, the system divides the diagnosis into manageable segments, reducing user burden while maintaining diagnostic accuracy through systematic information gathering
Solution Approach 2:
The system asks only the necessary questions based on the detected problem area and user state, rather than presenting all possible diagnostic questions. This partial action approach ensures diagnostic accuracy by focusing on relevant questions while reducing overall user burden
3Stability of the object's composition
If standardized diagnostic procedures are used, then consistency in diagnosis is improved, but adaptability to individual user needs deteriorates
Solution Approach 1:
The system maintains a standardized diagnostic framework but dynamically adapts the information provision within that framework based on individual user needs. The procedure screens and answer items are adjusted according to detected user state, achieving both consistency and adaptability
Solution Approach 2:
The system applies different information provision strategies to different users based on their individual comprehension levels and intentions, while maintaining overall diagnostic consistency. Each user receives locally optimized information tailored to their specific needs within the standardized diagnostic process
Data Source
AI summary
The present invention provides an information provision system that provides a user with information for coping with a problem by using an information terminal having a camera and a display, wherein the information terminal includes at least one processor with a memory comprising instructions cause the at least one processor to at least: identify a problem area in a captured image obtained by the camera; and display, on the display, a plurality of procedure screens indicating contents of a procedure for coping with the identified problem area, in accordance with an answer from the user, the plurality of procedure screens include a first procedure screen on which a plurality of answer items selectable by the user are displayed.


