Card Accessory Device Haptic Feedback for Impaired Users

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Solution Overview

Problem

Individuals with visual impairments, hearing impairments, or deafness face challenges in conducting payment card transactions due to limited effective visual or auditory feedback regarding transaction success or errors.

Innovation Solution

A card accessory device that converts transaction data into haptic feedback using a rumble pack, providing distinct vibration sequences for successful transactions and error messages, thereby enabling users with impairments to independently conduct transactions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If visual or auditory feedback is used for transaction status, then users with normal senses can receive clear information, but users with visual or hearing impairments cannot effectively receive feedback

Engineering Contradiction:
Improvetransaction status informationVSAvoidaccessibility to users with impairments
Core Design Contradiction:
Loss of informationVSAdaptability or versatility

Solution Approach 1:

The patent introduces a haptic feedback device as an intermediary between the payment terminal and the user. This intermediary converts transaction status information into tactile vibrations that can be perceived by all users regardless of their visual or hearing capabilities, thus bridging the information gap for impaired users while maintaining compatibility with standard terminals

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces traditional visual displays and auditory signals with a mechanical haptic feedback system. The payment terminal's electronic information output is substituted with physical vibrations through a motor-driven mechanism, creating a new sensory channel that is accessible to users with visual or hearing impairments

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Adaptability or versatility

If haptic feedback is added to payment terminals, then accessibility for impaired users is improved, but device complexity increases

Engineering Contradiction:
Improveaccessibility to users with impairmentsVSAvoidpayment terminal structure
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent divides the haptic feedback system into separate modular components: a vibration motor, a mounting structure, and control circuitry. This segmentation allows the feedback mechanism to be added as an independent module to existing terminals without redesigning the entire system, thereby reducing the impact on overall device complexity

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The haptic feedback device is designed to serve multiple functions: it can indicate transaction success, error conditions, and different transaction types through varied vibration patterns. This multi-functionality consolidates multiple feedback needs into a single device, reducing the number of separate components that would otherwise be required

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Loss of information

If multiple vibration sequences are implemented for different transaction outcomes, then information differentiation is improved, but control complexity increases

Engineering Contradiction:
Improvetransaction status differentiationVSAvoidfeedback control system
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent uses different periodic patterns of vibration to encode various transaction status information. By varying the frequency, duration, and rhythm of vibration sequences, the system can convey multiple types of information through a single haptic channel, achieving information differentiation through temporal patterns rather than requiring multiple separate feedback mechanisms

Inventive Principle:
Principle #19Periodic action

Applied Scientific Principles

This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.

Function Achieved in This Case

The card accessory device effectively communicates transaction status and errors through haptic feedback, enhancing the independence and efficiency of payment card transactions for users with impairments.

Implementation Method 1

perform, via the rumble pack, one or more predetermined vibration sequences

Methodology Applied
Scientific EffectVibration: Vibration

Data Source

PatentEP4009305B1Providing card transaction feedback for hearing or visual impaired
Publication Date: 2025.04.23 CAPITAL ONE SERVICES LLC
  • EP4009305B1 patent drawingFigure 1~2
  • EP4009305B1 patent drawingFigure 3
  • EP4009305B1 patent drawingFigure 4

AI summary

A card accessory device 100, 200 is suggested, that among other functional elements, has a processor 102, 310 and a memory 330 for storing instructions. The instructions are configured to cause the card accessory device to receive, from a terminal 112 in communication with the card 110, one or more messages comprising a complete message indicative of successfully reading the card and a read error message indicative that there was an error in reading the card, identify one or more predetermined sequences based on the one or more messages, and perform via a rumble pack 104, one or more predetermined vibration sequences comprising a first vibration sequence associated with the complete message and a second vibration sequence associated with the read error message in a predetermined pattern. The device is suitable to improve a disabled person to improve handling a card transaction.