Transaction Card Authentication via Video Verification

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Solution Overview

Problem

Transaction cards are vulnerable to interception and unauthorized activation during delivery, as existing security measures can be bypassed through impersonation or phishing, leading to potential fraudulent use.

Innovation Solution

An authentication platform that requires users to record a video verifying their face, transaction card identifier, and performing an authorized action, which is then processed to ensure the user's identity and authenticity, thereby deterring unauthorized activation and facilitating secure card activation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If traditional activation methods are used, then ease of operation is improved, but reliability deteriorates due to interception and unauthorized activation risks

Engineering Contradiction:
Improvecard activation processVSAvoidsecurity against unauthorized activation
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The system performs preliminary actions by capturing the user's face image, card image, and authorized action video during the activation process. These preliminary captures are stored and later used for verification to ensure the person activating the card is the authorized user, thereby preventing unauthorized activation while maintaining ease of operation.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements feedback mechanisms by comparing the captured face image, card image, and authorized action video against previously stored reference images and videos. This feedback loop verifies that the person attempting activation matches the authorized user, ensuring reliability without significantly complicating the activation process.

Inventive Principle:
Principle #23Feedback

2Reliability

If multiple authentication procedures are executed, then reliability is improved by reducing fraudulent activation, but device complexity increases

Engineering Contradiction:
Improvefraud preventionVSAvoidauthentication system
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system merges multiple authentication elements (face recognition, card image verification, and authorized action video verification) into a single integrated authentication process. By combining these verification methods, the system achieves high reliability for fraud prevention while presenting a unified, manageable interface that does not significantly increase perceived complexity for the user.

Inventive Principle:
Principle #5Merging (Combining)

3Reliability

If video recording and processing is required, then reliability improves through identity verification, but loss of time increases during activation

Engineering Contradiction:
Improveidentity verificationVSAvoidactivation process duration
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs video recording and image capture as preliminary actions during the initial activation process. These captured media files are processed and stored in advance, so that subsequent verification operations can be performed quickly by comparing against the pre-captured reference materials, thereby reducing the time loss during actual activation attempts.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentEP3543938B1Authentication of a transaction card using a multimedia file
Publication Date: 2024.02.14 CAPITAL ONE SERVICES LLC
  • EP3543938B1 patent drawingFigure 1A
  • EP3543938B1 patent drawingFigure 1B
  • EP3543938B1 patent drawingFigure 1C

AI summary

A device may receive, from a user device, a multimedia file that is to be used to authenticate a transaction card. The multimedia file may include data identifying a face of a user, data identifying a transaction card identifier, and data identifying an authorized action. The device may determine whether to authenticate the transaction card by executing one or more authentication procedures. The device may execute a first authentication procedure to verify that the multimedia file includes the data identifying the face of the user, the data identifying the transaction card identifier, and the data identifying the authorized action. The device may determine whether to activate the transaction card based on whether the transaction card has been authenticated. The device may provide a notification to the user device indicating whether the transaction card has been activated based on whether the transaction card has been activated.