Care Coordination Hub for Shared Records and Referral Pathways
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Solution Overview
Problem
Current medical care coordination methods lack efficient sharing of patient records, communication among service providers, and goal-oriented treatment plans, leading to disjointed treatments, repeat visits, and increased costs.
Innovation Solution
A system comprising a hub computing device with data collection, referral, monitoring, and archiving components, along with client devices for search, messaging, and scheduling, utilizing artificial intelligence for data analysis and recommendation generation, and integrating electronic health records for seamless communication and billing.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a patient manually contacts each service provider to obtain treatment and referrals, then the patient can receive medical care, but the process becomes disjointed and time-consuming with repeated visits and lost records
Solution Approach 1:
The patent introduces a centralized care coordination system that acts as an intermediary between patients and multiple service providers. This system automatically manages referrals, schedules appointments, and exchanges medical records among providers, eliminating the need for patients to manually coordinate each interaction. The coordinator entity consolidates communication and administrative tasks, resolving the contradiction by improving ease of operation while reducing time loss.
Solution Approach 2:
The patent merges multiple scattered service provider interactions into a single integrated care coordination platform. By combining referral management, appointment scheduling, and record sharing into one unified system, the patient's care coordination experience is simplified despite involving multiple providers. This consolidation improves ease of operation while minimizing the time patients spend on repetitive coordination tasks.
2Reliability
If service providers maintain separate medical records without sharing, then each provider has complete control over their data, but records are lost and communication breaks down over time
Solution Approach 1:
The patent implements a universal medical record system that serves multiple functions: storing patient data, enabling provider access, facilitating referrals, and maintaining communication history. This multi-functional platform ensures record continuity and reliability across different providers while managing complexity through standardized protocols and a centralized architecture that handles diverse data exchange requirements.
Solution Approach 2:
The care coordination system acts as an intermediary that manages medical record sharing between providers. It controls access, ensures data security, and maintains record integrity while enabling reliable information exchange. This intermediary approach preserves continuity of records without requiring direct complex connections between all providers, thus managing system complexity.
3Speed
If treatments are delivered moment by moment without coordination, then service providers can respond quickly to immediate needs, but goal-oriented treatment plans cannot be established
Solution Approach 1:
The care coordination system establishes goal-oriented treatment plans in advance before patients need immediate care. Providers can access these pre-coordinated plans during urgent situations, allowing quick response while maintaining alignment with the overall treatment strategy. This preliminary planning ensures that speed of response does not compromise treatment continuity or information integrity.
Data Source
AI summary
The present disclosure is directed to a computerized method, system and software application for coordinating medical care through a Pathways Community Hub (HUB). A Pathways Community Hub is a network of care coordination agencies which focuses its mission towards reaching individuals within the community having the greatest risk-factors through the deployment of service providers such as community care coordinators. The Pathways Community Hub finds at-risk individuals in need of medical, health-related or social services, treats identified risk factors and measures a patient's risk status over time. The goal of the Pathways Community Hub is to achieve a reduction of risk among patients through open communication and collaboration among service providers including medical service providers and community-based organizations and to reduce the overall cost of medical, health-related and social services over time within a region.


