Care Information Platform for Sharing Tacit Clinical Knowledge
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Solution Overview
Problem
Existing systems in medical care and assistance lack effective methods to digitize and share the tacit knowledge of medical caregivers and care assistants, leading to overlapping actions or suboptimal care due to varying proficiency levels among specialists.
Innovation Solution
An information processing system that includes a communication unit to connect medical caregivers' and care assistants' devices, acquiring and associating medical and care assistance information to provide comprehensive care, and utilizing tacit knowledge applications to digitize and share expert determinations and actions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If tacit knowledge of medical caregivers and care assistants is not digitized and shared, then each specialist works independently with their own expertise, but overlapping actions occur and care quality varies due to different proficiency levels
Solution Approach 1:
The system creates digital copies of tacit knowledge from expert medical caregivers and care assistants through structured documentation and validation processes. These copied knowledge elements are stored in a centralized repository and made accessible to all specialists, ensuring consistent access to proven care methods without requiring direct mentorship or knowledge transfer between individuals.
Solution Approach 2:
The system introduces an intermediary platform that mediates between individual specialists' tacit knowledge and the broader care team. This intermediary captures, validates, structures, and distributes knowledge elements, transforming personal expertise into shareable digital assets that can be accessed by all specialists regardless of their location or proficiency level.
2Adaptability or versatility
If medical information and care assistance information are collected from multiple sources, then comprehensive care can be provided, but the complexity of managing and integrating information from different specialists increases
Solution Approach 1:
The system segments information from multiple specialists into distinct, standardized knowledge elements with clear metadata and categorization. Each specialist's contributions are captured as discrete units that can be independently validated, stored, and retrieved, reducing the complexity of integrating diverse information sources while maintaining comprehensive care capabilities.
Solution Approach 2:
The system creates a universal information platform that can handle multiple types of specialist inputs (medical caregivers, care assistants, therapists) through a common structure and interface. This multi-functional system accommodates diverse information sources using standardized formats, reducing the need for separate integration mechanisms for each specialist type.
3Productivity
If tacit knowledge is digitized and shared across the system, then specialists can avoid overlapping actions and complement each other's efforts, but the process of capturing and validating expert knowledge requires additional time and resources
Solution Approach 1:
The system performs preliminary actions by pre-structuring knowledge capture templates and validation workflows before actual knowledge documentation occurs. Experts work with pre-defined categories and structures that guide their input, reducing the time required for knowledge capture. Validation rules are pre-configured to automatically assess submitted knowledge elements, minimizing manual review time.
Solution Approach 2:
The system enables self-service knowledge validation through automated assessment algorithms that evaluate submitted tacit knowledge elements against predefined criteria. This self-validating mechanism reduces the time and resources required for manual expert review, allowing rapid incorporation of new knowledge while maintaining quality standards.
Data Source
AI summary
An information processing device of this embodiment includes a communication unit configured to communicates with a first terminal device and a second terminal device, the first terminal device being held by a medical caregiver, the second terminal device being held by a care assistant and a processing unit configured to acquire a medical information and a care assistance information, the medical information including a first method how to deal with a diagnosis of a patient taken by the medical caregiver, the care assistance including a second method how to deal with a status of the patient taken by the care assistant through the communication unit, wherein the processing unit is configured to provide the medical information and the care assistance information in association with the patient on the first terminal device and the second terminal device.