Carrier Service Status Interface Module for Emergency Delivery Area Modification

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Solution Overview

Problem

Current methods for common carriers to implement service interruptions in geographical areas during emergencies, such as hurricanes or floods, are manual and time-consuming, making it difficult to quickly restrict or suspend shipments.

Innovation Solution

A system and method that utilize an interface module to modify carrier service statuses based on geographical areas, allowing for automatic updates and notifications to shippers, with the ability to revert to pre-existing states upon specified dates, facilitating quicker service restoration.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual database editing is used to set up delivery service interruptions, then carrier service restrictions can be implemented, but the process is too slow and time-consuming

Engineering Contradiction:
Improveservice interruption implementationVSAvoidmanual processing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system enables self-service through automated status modification. The interface module automatically modifies carrier service statuses in the database without requiring manual intervention, allowing the system to update service interruptions and restorations autonomously based on predefined conditions and triggers.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual mechanical database editing with an automated computer-based interface module. This substitution eliminates human operators from the service interruption setup process, using software automation to perform database updates, status modifications, and carrier notifications instead of manual administrative tasks.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Loss of information

If manual procedures are used to modify carrier service statuses, then service interruptions can be communicated to shippers, but the process lacks speed and efficiency

Engineering Contradiction:
Improveservice status communicationVSAvoidservice modification speed
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The system implements feedback mechanisms where the interface module automatically queries carrier service statuses, updates the database, and notifies shippers of service changes. This closed-loop feedback system ensures that service interruption and restoration information is promptly communicated without manual intervention, maintaining accurate and timely information flow.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The interface module performs preliminary actions by pre-configuring service status modification parameters, thresholds, and notification templates. When service interruptions occur, the system executes pre-planned automated routines to update statuses and communicate with shippers, eliminating the need for manual decision-making and execution during critical situations.

Inventive Principle:
Principle #10Preliminary action

3Productivity

If an automated interface module is used to modify service statuses, then processing speed increases, but system complexity increases

Engineering Contradiction:
Improveservice status modification speedVSAvoidinterface module complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The interface module is segmented into distinct functional components: a status query module that retrieves carrier service information, a database modification module that updates service statuses, and a notification module that communicates changes to shippers. This segmentation allows each component to perform its specific function independently, reducing overall system complexity while maintaining high processing speed through modular automation.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS8027932B2Systems and methods for modification of service status of geographical delivery areas for common carriers
Publication Date: 2011.09.27 UNITED PARCEL SERVICE OF AMERICAN INC
  • US8027932B2 patent drawing
  • US8027932B2 patent drawing
  • US8027932B2 patent drawing

AI summary

Various embodiments of the present invention provide systems and methods for modifying the status for one or more carrier services based on one or more geographical delivery areas. Such embodiments provide an interface module executed by a processor to modify data indicating the status for the one or more carrier services in response to obtaining data indicating the one or more carrier services to be modified, a beginning date for which the status of the one or more carrier services is to be modified, an ending date for which the status will return to its pre-existing state prior to being modified, one or more geographical delivery areas in which the status is to be modified, and a modification for the one or more carrier services.