Casino Monetary Instrument Transaction Verification System
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Solution Overview
Problem
Current systems for managing monetary instruments in gaming devices are inefficient, as they do not provide detailed transaction-specific information, including cashless tickets and vouchers, leading to disputes between players and casino staff, and require time-consuming security protocols to resolve issues.
Innovation Solution
A system comprising transaction reading devices, host computers, and databases that store and display detailed information about monetary instruments, including date, time, type, and value, allowing casino staff to quickly verify transactions and resolve player disputes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If detailed transaction-specific information about monetary instruments is stored and displayed, then player disputes can be resolved more efficiently and staff efficiency increases, but system complexity and security requirements increase
Solution Approach 1:
The system divides the monetary instrument verification process into separate functional modules: transaction reading devices that capture data, host computers that store and process information, and display devices that present details to staff. This segmentation allows each component to specialize in one task, improving overall efficiency while managing complexity through modular design.
Solution Approach 2:
The host computer acts as an intermediary between the transaction reading device and the display device, centralizing the storage and processing of monetary instrument information. This intermediary role enables efficient access to detailed transaction data without requiring direct complex connections between all system components.
2Reliability
If the cash box is removed and transported to a secure location for verification, then security protocols are maintained, but player wait time increases and gaming device availability decreases
Solution Approach 1:
Transaction reading devices capture and transmit monetary instrument information to the host computer in real-time as transactions occur. This preliminary action ensures that detailed transaction data is already stored and verified before any dispute arises, eliminating the need for time-consuming physical cash box verification while maintaining security through digital recording.
Solution Approach 2:
The system replaces the mechanical process of physically removing and transporting cash boxes to secure locations with an electronic information system. Digital copies of transaction data are stored and accessible immediately, substituting the physical security protocol with an electronic verification mechanism that provides the same reliability without the time loss.
3Measurement precision
If comprehensive monetary instrument information is stored in a database, then transaction verification accuracy improves, but data storage requirements and system resource usage increase
Solution Approach 1:
The system extracts only the essential transaction-specific information needed for verification (monetary instrument details, transaction amounts, timestamps) and stores this extracted data in the database. By taking out only the necessary information rather than storing complete transaction records, the system achieves high verification accuracy while minimizing data storage requirements.
Data Source
AI summary
A system has one or more gaming devices including gaming machines and other devices. At least one transaction reading device is coupled to the gaming devices and reads information associated with the monetary instruments associated with the gaming devices. A host computer is operatively coupled to the transaction reading device. A database is associated with the host computer and is configured to retrievably store the information associated with monetary instruments. A data display device is operatively coupled to the host computer and retrieves and displays a list of the monetary instruments in response to input from a user. The data display device can be associated with a wireless remote device, wired to the host computer or associated with the gaming device. The list of the monetary instruments includes information associated with each of the monetary instruments. The list of the monetary instruments can include information from selected gaming devices.