Casino Payout Management System for Attendant Reduction

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Solution Overview

Problem

In gaming machines, the process of handing out prizes exceeding a predetermined amount and addressing machine malfunctions requires multiple attendants, leading to reduced operational efficiency and increased labor costs.

Innovation Solution

An information processing device connected to the gaming machine that transmits balance information to an external system upon satisfaction of predetermined conditions, allowing for remote validation and reducing the need for physical attendants.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If hand pay process is used for prizes exceeding predetermined amount, then legitimacy of prize payment can be ensured, but number of attendants required increases and operational efficiency decreases

Engineering Contradiction:

Improvelegitimacy of prize paymentVSAvoidoperational efficiency

Core Design Contradiction:

ReliabilityVSProductivity

Solution Approach 1:

The patent replaces the manual mechanical verification process with an automated information transmission system. The gaming machine automatically transmits balance information to an external management system, eliminating the need for attendants to manually verify and process large prizes, thus maintaining legitimacy while improving operational efficiency

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The patent introduces an external management system as an intermediary between the gaming machine and the payout process. This intermediary system receives and validates balance information remotely, allowing the gaming machine to operate independently without requiring constant attendant intervention for prize verification

Inventive Principle:

Principle #24Intermediary (Mediator)

2Reliability

If attendant confirms winning state manually, then legitimacy of prize can be verified, but gaming machine operation is suspended

Engineering Contradiction:

Improveverification of winning legitimacyVSAvoidgaming machine operation rate

Core Design Contradiction:

ReliabilityVSProductivity

Solution Approach 1:

The gaming machine automatically transmits balance information to the external management system in advance of any manual verification process. This preliminary automated action ensures that verification can occur without suspending machine operation, as the information is already transmitted and can be validated remotely

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The patent replaces the manual physical verification process with automated information transmission and remote validation. The gaming machine's balance information is transmitted electronically and verified by the external system, eliminating the need for attendants to manually check the winning state and thereby preventing operational suspension

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

3Manufacturing precision

If multiple attendants are deployed for payout management, then prize distribution accuracy is improved, but labor costs increase

Engineering Contradiction:

Improveprize distribution accuracyVSAvoidnumber of attendants

Core Design Contradiction:

Manufacturing precisionVSQuantity of substance

Solution Approach 1:

The patent replaces the human-based manual verification and processing system with an automated information transmission and validation system. The external management system handles prize distribution accuracy through automated balance information processing, eliminating the need for multiple attendants and reducing labor costs while maintaining or improving accuracy

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The gaming machine performs self-service by automatically transmitting its own balance information to the external management system. This eliminates the need for attendants to manually verify and process payouts, as the system handles its own payout management autonomously, reducing the number of personnel required while maintaining accuracy

Inventive Principle:

Principle #25Self-service

Data Source

PatentUS12333900B2Information processing device and payout management system

Publication Date: 2025.06.17 UNIVERSAL ENTERTAINMENT CORP

AI summary

An object of the present invention is to provide an information processing device and a payout management system capable of improving casino sales by reducing the number of attendants staying on a casino floor while ensuring legitimacy of a hand pay and by preventing an operation of a gaming machine from being interrupted.When condition (a hand pay) satisfaction information indicating that a predetermined condition (a generation condition of the hand pay) for granting the prize to a player separately from a process of the gaming machine is satisfied is received from the gaming machine, and then erasure information indicating erasure of balance information of the game value stored in the gaming machine is received from the gaming machine, the balance information of the game value is transmitted to an outside.