Casino Promotions Management Server with Patron Scheduling

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Solution Overview

Problem

Existing casino management systems are resource-intensive when providing promotional awards, limiting their ability to allow patrons to select and schedule offers and are not scalable across multiple properties.

Innovation Solution

A networked computer system that includes a promotions management server allowing patrons to select and schedule promotional offers using a graphical user interface, assigning token values to offers, and modifying patron account files, reducing the need for manual processing and enhancing scalability.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Extent of automation

If the system automatically identifies qualified players and provides promotional awards upon predefined events, then promotional awards can be provided to patrons, but significant computing resources are consumed at the time of providing awards

Engineering Contradiction:

Improveautomatic promotion deliveryVSAvoidcomputing resource consumption

Core Design Contradiction:

Extent of automationVSUse of energy by moving object

Solution Approach 1:

The system pre-identifies qualified players and prepares promotional award data before the actual promotion event occurs. Player qualification status, promotional offer details, and notification templates are all prepared in advance, so that when the predefined event triggers the promotion, the system only needs to transmit pre-prepared notifications rather than performing complex real-time analysis

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The system maintains continuous background processes that monitor player activities and update qualification status without interrupting normal gaming operations. Player tracking and promotion eligibility assessment occur continuously in the background, ensuring that when promotions are triggered, all necessary data is already available without requiring sudden resource spikes

Inventive Principle:

Principle #20Continuity of useful action

2Speed

If the system dedicates significant computer resources to quickly identify qualified players and generate notification messages, then promotional awards can be delivered promptly, but resources available for other monitoring and reporting activities are reduced

Engineering Contradiction:

Improvepromotion delivery speedVSAvoidoverall system productivity

Core Design Contradiction:

SpeedVSProductivity

Solution Approach 1:

The system divides promotion management into separate functional modules: player qualification assessment, promotional offer management, notification generation, and delivery tracking. Each module operates independently with its own resource allocation, allowing the system to maintain fast promotion delivery while simultaneously supporting other monitoring and reporting functions without resource contention

Inventive Principle:

Principle #1Segmentation

3Reliability

If the system is designed for single property operation, then it can manage promotions effectively at one location, but it is non-scalable across multiple casino properties

Engineering Contradiction:

Improvepromotion management reliabilityVSAvoidmulti-property scalability

Core Design Contradiction:

ReliabilityVSAdaptability or versatility

Solution Approach 1:

The system employs a centralized promotion management server that serves multiple casino properties through a networked architecture. The server maintains a database of promotional offers and player profiles that can be accessed by any connected property, allowing the same reliable promotion management system to be universally applied across multiple locations with centralized control and local customization capabilities

Inventive Principle:

Principle #6Universality (Multi-functionality)

4Device complexity

If the system does not allow patron selection of promotional offers, then automated promotion delivery is simplified, but patrons cannot select and schedule promotional offers according to their preferences

Engineering Contradiction:

Improvesystem complexityVSAvoidpatron control capability

Core Design Contradiction:

Device complexityVSEase of operation

Solution Approach 1:

The system provides patrons with self-service capabilities through user interfaces that allow them to browse available promotional offers, select their preferred offers, and schedule them for future redemption. Patrons can manage their own promotion selections and preferences without requiring manual intervention from casino staff, while the system automatically processes their selections and integrates them into the promotion delivery workflow

Inventive Principle:

Principle #25Self-service

Data Source

PatentUS11544674B2System, method, and non-transitory computer-readable storage media for generating data for use in casino property management computer systems

Publication Date: 2023.01.03 STATION CASINOS LLC

AI summary

A networked computer system for generating promotional offers for casino property patrons is described herein. The networked computer system includes a promotions management computer server including a processor programmed to execute an algorithm to display an offer selection screen including an event calendar displaying a period of calendar dates, a period token balance associated with the period of calendar dates including an amount of tokens, and a plurality of promotional offers associated with the casino patron, with each promotional offer being displayed with an associated number of tokens. The processor receives a selection of one of the displayed promotional offers and a calendar date, assigns the selected promotional offer to the selected calendar date, reduces the period token balance by the number of tokens associated with the selected promotional offer, and modifies a patron account file to include the selected promotional offer assigned to the selected calendar date.