Casino Management System Virtual Workspace Object-Oriented Interface

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Solution Overview

Problem

Existing casino management systems face challenges in ease of use and expansion, requiring extensive training and lacking an intuitive interface to efficiently manage casino operations.

Innovation Solution

A casino management system featuring a central computer with servers running casino management software, virtual workspaces with object-oriented user interfaces that mimic real-world casino operations, and a business event bus for bi-directional communication, enabling intuitive interaction and efficient service performance.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If traditional casino management systems are used, then casino operations can be monitored, but the systems require extensive training and lack intuitive interface

Engineering Contradiction:
Improveintuitive interfaceVSAvoidtraining time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system creates virtual copies of physical casino objects (tables, chips, cards, dealers) in a digital workspace that replicate their real-world appearance and behavior. These virtual objects are designed to visually and functionally mimic their physical counterparts, allowing users to interact with them in a familiar, intuitive manner that reduces training requirements while maintaining operational monitoring capabilities

Inventive Principle:
Principle #26Copying

2Adaptability or versatility

If casino management systems are expanded to cover more operations, then monitoring capability increases, but system complexity and difficulty of expansion increase

Engineering Contradiction:
Improveexpansion capabilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system divides casino operations into discrete, modular virtual objects (individual tables, chip stacks, card decks, dealer entities) that can be independently created, configured, and managed. Each virtual object operates as a separate functional unit that can be added or removed from the workspace without affecting the overall system architecture, enabling scalable expansion while maintaining manageable complexity

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The virtual workspace environment provides a universal platform that can represent and manage multiple types of casino operations through standardized virtual objects. The same workspace infrastructure supports various game tables, chip management, player tracking, and surveillance functions, allowing the system to expand across different operational areas without requiring separate specialized systems

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10614389B1Casino management system and method of use
Publication Date: 2020.04.07 WYNN RESORTS HOLDINGS LLC
  • US10614389B1 patent drawing
  • US10614389B1 patent drawing
  • US10614389B1 patent drawing

AI summary

A casino management system having a plurality of virtual workspaces. The intelligent virtual workspaces include storage and processing means. Graphical user interfaces displayed on monitors of the virtual workspaces are object oriented depicting objects which mimic real casino objects to create an intuitive environment allowing users to more efficiently and effectively undertake and complete casino tasks associated with the various workspace locations (e.g., gaming tables, cage, pit, etc.). The system is event and model driven.