Cassette Storage Medium for Self-Service Terminal Counterfeit Detection

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Solution Overview

Problem

Traditional self-service terminals face difficulties in efficiently managing and transmitting information about counterfeit objects, particularly due to timestamp discrepancies that complicate the identification of customers involved in transactions.

Innovation Solution

Storing the serial number of counterfeit objects on a storage medium connected to a cassette, which is then linked to a transaction number for central inspection, allowing direct customer identification without revisiting the terminal, and utilizing a central management network for further processing.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If information about counterfeit objects is stored in the self-service terminal with timestamp, then the transaction can be traced back to the terminal, but timestamp discrepancies make it difficult to identify the customer accurately

Engineering Contradiction:
Improveaccuracy of customer identificationVSAvoidtime required for customer identification
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The invention extracts the identification information (serial number of counterfeit object and transaction number) from the self-service terminal and stores it directly on a storage medium attached to the cassette. This eliminates the dependency on timestamp synchronization between terminal and central office, allowing direct identification without time-related discrepancies.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The storage medium attached to the cassette acts as an intermediary that carries identification information from the terminal to the central office. This mediator ensures accurate transmission of the serial number and transaction number without being affected by timestamp synchronization issues between different systems.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If the self-service terminal stores detailed transaction information, then customer identification is possible, but the system complexity increases

Engineering Contradiction:
Improveability to identify counterfeit transactionsVSAvoidcomplexity of information storage and management system
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The invention extracts only the essential identification information (serial number and transaction number) and stores it on a compact storage medium attached to the cassette. This avoids the need for complex storage systems at the terminal while maintaining the ability to identify counterfeit transactions.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The invention creates a copy of the essential identification information on a storage medium that travels with the cassette to the central office. This copy contains sufficient data for identification without requiring the terminal to maintain complex storage and retrieval systems.

Inventive Principle:
Principle #26Copying

3Reliability

If the terminal must be accessed again to link serial number to transaction, then accurate identification can be achieved, but productivity decreases due to repeated visits

Engineering Contradiction:
Improveaccuracy of transaction linkageVSAvoidefficiency of counterfeit detection process
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The invention performs preliminary action by storing both the serial number and transaction number on the storage medium attached to the cassette before the cassette leaves the terminal. This preliminary preparation eliminates the need for subsequent visits to the terminal, as all necessary identification information is already present at the central office.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The storage medium serves as an intermediary that carries the linkage information between serial number and transaction number directly to the central office. This mediator enables immediate identification and processing without requiring return trips to the terminal, significantly improving productivity.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS11783659B2Method and device for storing information about objects fed to a self-service terminal
Publication Date: 2023.10.10 DIEBOLD NIXDORF SYST GMBH
  • US11783659B2 patent drawing

AI summary

A method for saving information about objects to be verified that were consigned to a self-service terminal and that were deposited by the self-service terminal in cassettes, with the following steps:acceptance of objects;verification of the objects;if verification was not successful, determination of a clear identification of the non-verified object andsaving the identification on a memory system that is physically connected to the cassette and is transported with said cassette.