Cell Site Shutdown Analysis for Customer Device Compatibility

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Solution Overview

Problem

Current methods for evaluating cell tower decommissioning primarily use node-based metrics, failing to account for individual customer impacts, leading to potential service disruptions for users with incompatible devices and connected services.

Innovation Solution

Analyze customer and device profiles to categorize cell sites as home or remote, using KPIs to assess potential impacts and delay shutdowns where necessary, tracking customer experience post-decommission.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If node-based metrics are used to evaluate cell tower decommissioning, then network-level performance can be assessed, but individual customer impacts cannot be identified

Engineering Contradiction:
Improvecustomer impact identificationVSAvoidevaluation system complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent segments the aggregated network metrics into individual customer-level metrics by dividing the customer base into segments based on their dependency on specific cell towers. This allows identification of individual customer impacts while maintaining manageable analysis through segmentation of the overall customer population.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces an intermediary classification layer that maps between node-based network metrics and customer-level impacts. This intermediary system uses cell tower categorization (home vs. remote site) as a mediator to translate aggregate network data into meaningful customer impact assessments without requiring direct complex customer-level measurement.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If cell towers are decommissioned without customer impact analysis, then network modernization proceeds efficiently, but service disruptions occur for incompatible devices

Engineering Contradiction:
Improvedecommissioning speedVSAvoidservice continuity
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The patent performs preliminary classification of cell towers into home sites and remote sites before decommissioning decisions are made. This advance categorization allows identification of customers who will be impacted by shutdowns, enabling proactive measures to ensure service continuity for incompatible devices while maintaining efficient decommissioning schedules.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent applies preliminary anti-action by identifying customers dependent on home sites before decommissioning and implementing protective measures. This preemptive approach counteracts potential service disruptions by preparing mitigation strategies in advance for customers who would otherwise experience negative impacts from the shutdown.

Inventive Principle:
Principle #9Preliminary anti-action

3Ease of operation

If all cell towers are treated uniformly in decommissioning, then implementation is simple, but critical services may be disrupted

Engineering Contradiction:
Improvedecommissioning process simplicityVSAvoidservice disruption risk
Core Design Contradiction:
Ease of operationVSObject-affected harmful factors

Solution Approach 1:

The patent applies local quality by differentiating between home sites and remote sites based on their specific roles in customer service delivery. Home sites receive special protection and classification due to their critical local importance to specific customers, while remote sites follow standard decommissioning procedures. This localized differentiation ensures critical services are protected while maintaining operational simplicity through clear categorization criteria.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS12470946B2Customer experience impact analysis from cell site-technology shutdowns
Publication Date: 2025.11.11 T MOBILE INNOVATIONS LLC
  • US12470946B2 patent drawing
  • US12470946B2 patent drawing
  • US12470946B2 patent drawing

AI summary

Systems, methods, and non-transitory computer readable media are provided for determining whether to decommission a particular cell site. Data is received corresponding to a plurality of user devices that have registered with the particular cell site and a determination is reached that a first set of user devices of the plurality of user devices utilizes the particular cell site as a home site. For each user device of the first set of user devices, a customer profile is determined. Based on the customer profile, radio access technology capabilities are determined for each user device of the first set of user devices, and based on the customer profile and the radio access technology capabilities of each user device of the first set of user devices, the particular cell site is ranked as a candidate to be decommissioned.