Cellular Automaton Engine for Dynamic Communication Procedure Selection
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Solution Overview
Problem
Existing systems face challenges in automatically and dynamically determining procedures for electronic communications, leading to manual intervention and inefficiencies, especially when responses require data retrieval from multiple storage components.
Innovation Solution
A system utilizing cellular automaton processing to identify enquiry messages, determine case types, trigger intelligent classification components, and select procedures through a cellular automaton engine, thereby generating responses with minimal manual intervention.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual intervention is used to handle electronic messages, then accuracy and judgment can be maintained, but productivity decreases significantly when tens of thousands of messages are received daily
Solution Approach 1:
The system enables electronic messages to be processed automatically through a cellular automaton engine that autonomously determines procedures, selects actions, and generates responses without requiring manual human intervention for routine messages, thereby maintaining high processing capacity while reducing the need for human accuracy verification
Solution Approach 2:
The patent replaces manual human processing with an automated cellular automaton-based system that uses computational rules and algorithms to handle electronic messages, substituting mechanical human action with an automated computational mechanism that can process large volumes of messages efficiently
2Productivity
If automatic processing is implemented, then productivity increases, but the system complexity increases when requiring data retrieval from multiple storage components and databases
Solution Approach 1:
The system segments the processing function into distinct modular components including a cellular automaton engine for decision-making, intelligent classification components for categorization, and validation interface components for verification, allowing each module to handle specific aspects of message processing independently and reducing overall system complexity
Solution Approach 2:
The system employs dynamic procedure determination where the cellular automaton engine adapts its processing steps based on the type of message and required data, allowing the system to flexibly adjust its complexity level for different processing scenarios rather than maintaining a fixed complex architecture for all cases
3Adaptability or versatility
If dynamic procedure determination is used, then adaptability improves for different message types, but the processing time increases when searching for and gathering data from multiple sources
Solution Approach 1:
The system performs preliminary classification of messages into case types before proceeding to procedure determination, and pre-identifies required data sources, allowing the cellular automaton engine to execute more efficient search and gathering operations rather than performing all actions sequentially, thereby reducing overall processing time while maintaining adaptability
Data Source
AI summary
Systems, computer program products, and methods are described herein for dynamically determining procedures for electronic communications using cellular automaton processing. The present invention is configured to identify at least one enquiry message; determine, based on the an enquiry message(s), a case type(s) associated with the enquiry message(s); trigger an intelligent classification component, wherein the intelligent classification component is configured to determine a procedure(s) for the enquiry message(s); trigger a cellular automaton engine which comprises an array of a plurality of cells in a grid-based structure, and wherein the cellular automaton engine is configured to select and perform at least one procedure for the enquiry message(s); determine, by the cellular automaton engine, a best procedure based on the selection and performance of the procedure(s) for the enquiry message(s); and generate a response(s) for the enquiry message(s) based on the determined best procedure by the cellular automaton engine.


