Central Station Alarm Verification With Temporary Video Access
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Solution Overview
Problem
Existing security systems often generate false alarms that require manual verification by security companies, leading to unnecessary police intervention due to the inability to contact the alarm owner.
Innovation Solution
A system that facilitates remote verification of alarm events by providing end users and reviewers with security video clips and real-time images, allowing them to determine the validity of alarms using a user device or central station, while ensuring privacy and temporary access to the footage.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If security systems generate alarms upon detecting unauthorized entry or movement, then security monitoring capability is improved, but false alarms increase and require manual verification
Solution Approach 1:
The system enables end users to independently verify alarm events by accessing video clips and images through their user devices, eliminating the need for security company personnel to perform manual verification. The user can review security footage, determine the validity of the alarm, and communicate their determination back to the security system, thereby self-resolving the alarm verification process.
Solution Approach 2:
The system introduces an intermediary verification process where video clips and images serve as mediating information between the alarm detection and the final determination. Instead of direct human intervention, the system uses recorded security footage as an intermediary that allows users to objectively assess alarm events and make informed decisions about their validity.
2Measurement precision
If security companies manually verify alarms by contacting alarm owners, then alarm validation is improved, but response time increases when owners are unreachable
Solution Approach 1:
The system performs preliminary action by automatically recording and storing video clips and images at the time of the alarm event. This pre-prepared visual evidence is immediately available when an alarm occurs, eliminating the need for security personnel to conduct time-consuming on-site investigations or repeated contact attempts with unreachable alarm owners.
Solution Approach 2:
The system creates a copy of the alarm scene through video clips and images that can be remotely viewed by users. This visual copy allows users to assess the alarm situation without physical presence at the location, enabling rapid verification even when owners cannot be contacted directly.
3Reliability
If police or security companies are dispatched to verify alarms, then emergency response capability is improved, but resource allocation efficiency decreases due to unnecessary interventions
Solution Approach 1:
The system performs preliminary verification using pre-recorded video clips and images before dispatching police or security personnel. This advance assessment using visual evidence allows the system to determine whether an alarm represents a genuine emergency, thereby preventing unnecessary dispatches and optimizing the allocation of emergency resources.
Solution Approach 2:
The system implements a feedback mechanism where users review alarm video clips, determine validity, and communicate their assessment back to the security system. This feedback loop provides reliable information about the true nature of alarm events, enabling the system to make informed decisions about whether emergency response is necessary, thus improving resource allocation efficiency.
Data Source
AI summary
This disclosure relates to a system configured to facilitate remote verification of alarm events. Responsive to detection of an alarm event at a location of interest, clips of security video information and/or substantially real-time images may be presented to an end user on a user device associated with the end user, and/or to a reviewer via a central station, to facilitate determination of whether or not the detected alarm event is false. The system is configured to facilitate remote verification of alarm events by the end user and/or the reviewer while still protecting the privacy of the end user. The system may be configured to allow review of the clips and/or the substantially live images by the reviewer at the central station only responsive to detection of an alarm event, and only for a temporary period of time following the detection of the alarm event.