Centralized Abnormality Alert Routing for User-Specific Information Management

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Solution Overview

Problem

Conventional information management systems for plant equipment struggle to effectively provide users with relevant information, as threshold judgment results and error information are not centrally managed, leading to difficulties in user-specific alert notifications and system error analysis.

Innovation Solution

An information management apparatus and method that includes a memory unit for storing user-specific notification settings and a notification unit to inform administrators and users of system abnormalities based on these settings, allowing for centralized management and user-controlled alert notifications.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If conventional information management systems are used, then system error detection is possible, but user-specific information delivery is ineffective because threshold judgment results and error information are not centrally managed

Engineering Contradiction:
Improveinformation delivery effectivenessVSAvoidcentralized management structure
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent merges threshold judgment results and error information into a single centralized management structure. The notification management apparatus consolidates previously分散 (dispersed) information sources, allowing unified processing and distribution to multiple users based on their specific roles and requirements.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The centralized management system serves multiple functions: it stores threshold judgment results, manages error information, controls notification routing, and adapts to different user roles. This multi-functional apparatus eliminates the need for separate management systems while improving information delivery effectiveness.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If centralized management of threshold judgment results and error information is implemented, then user-specific alert notifications can be provided, but system complexity increases

Engineering Contradiction:
Improveuser-specific notification capabilityVSAvoidnotification management structure
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The notification management apparatus segments notification routing by user roles and information types. It divides the notification process into distinct pathways for different users (e.g., plant managers, maintenance personnel) based on their specific requirements, allowing customized information delivery without requiring separate systems for each user.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The centralized management structure acts as an intermediary between error detection sources and multiple users. It mediates the flow of information by receiving error data, processing it according to user-specific settings, and distributing appropriate alerts to relevant personnel, thereby simplifying the overall notification architecture.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Reliability

If error information is distributed to all users, then comprehensive monitoring is achieved, but information relevance to individual users decreases

Engineering Contradiction:
Improvesystem monitoring coverageVSAvoidinformation relevance
Core Design Contradiction:
ReliabilityVSLoss of information

Solution Approach 1:

The system applies local quality by tailoring notification content and delivery to specific user roles and requirements. Different users receive customized subsets of error information based on their responsibilities, ensuring each user gets highly relevant information while the system maintains comprehensive monitoring coverage through the centralized management structure.

Inventive Principle:
Principle #3Local quality

Data Source

PatentEP4332774A1Information management apparatus, information management method, and information management program
Publication Date: 2024.03.06 YOKOGAWA ELECTRIC CORP
  • EP4332774A1 patent drawingFigure 1
  • EP4332774A1 patent drawingFigure 2
  • EP4332774A1 patent drawingFigure 3

AI summary

An application server (10) stores therein setting information in which a notification target to be notified to each of users is set for each user of an application related to a system, and notifies, when an abnormality occurs in the system, an administrator of the system of the abnormality and also controls the notification of the abnormality for each of the users, based on the setting information.