Centralized Recording Switch for Communication Media

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Solution Overview

Problem

In communications environments with multiple devices, existing recording methods are costly and inefficient, particularly for passive recording across multiple subscriber lines, and face reliability issues due to the lack of access to control data for initiating and managing recordings.

Innovation Solution

The solution involves a system where media data from a first communications device is received and sent to a recording device through a connection between coupled receive and transmit ports, allowing for both passive and active recording configurations, with the option to interface directly with communications devices to receive control data for managing recordings.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If passive recording is implemented from each subscriber line via separate recording devices, then recording coverage is improved, but system cost and complexity increase significantly

Engineering Contradiction:
Improverecording coverageVSAvoidsystem cost
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent combines multiple recording devices into a single centralized recording device that can record communications from multiple subscriber lines simultaneously. The switching component routes media data from different subscriber lines to the same recording device, eliminating the need for separate recording devices for each line and significantly reducing system cost and complexity.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The centralized recording device is designed to handle multiple subscriber lines universally. The switching component dynamically routes media data from any subscriber line to the recording device based on call setup information, enabling a single device to perform the function previously requiring multiple dedicated devices.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Ease of operation

If active recording is implemented to improve recording management, then recording control capability is improved, but communication reliability deteriorates due to lack of access to control data

Engineering Contradiction:
Improverecording control capabilityVSAvoidcommunication reliability
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The switching component acts as an intermediary between the communications network and the recording device. It has access to both control data (for initiating and managing recordings) and media data (for actual recording). The switching component selectively provides control data to the recording device when recording is desired, enabling recording management without compromising communication reliability since the recording device remains passive and does not interfere with the communication path.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS8130925B2Systems and methods for recording
Publication Date: 2012.03.06 VERINT AMERICAS INC
  • US8130925B2 patent drawing
  • US8130925B2 patent drawing
  • US8130925B2 patent drawing

AI summary

Included are embodiments for recording data from a communication. At least one embodiment includes receiving media data associated with the communication from a first communications device at a first receive port and sending the received media data to a first transmit port, wherein the first transmit port is coupled to a second receive port. Some embodiments include sending the received media data to a recording device via a connection with the recorder, the connection being located on the coupling of the first transmit port and the second receive port.