Enterprise Social Network Challenge Leaderboard for Collaborative Recognition
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Solution Overview
Problem
Enterprise social networks fail to accurately measure user influence and value, as they primarily focus on content-related interactions, neglecting collaborative efforts and activities outside of users' primary job responsibilities, which can lead to unrecognized contributions and a lack of motivation for employees to engage in mutually beneficial work.
Innovation Solution
Implementing a system with user interfaces that incorporate game mechanics, such as ongoing feedback, recognition, and challenge mechanisms, to incentivize behavior and recognize employees' contributions beyond their primary tasks, using features like ongoing feedback, recognition leaderboards, and challenge participation to foster a more engaged and motivated workforce.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If enterprise social networks focus on content-related interactions to measure user influence, then the measurement is based on observable actions, but it fails to capture collaborative efforts and activities outside primary job responsibilities
Solution Approach 1:
The patent implements a feedback mechanism where users can provide recognition and feedback about colleagues' contributions. This allows collaborative efforts and activities outside primary job responsibilities to be captured and recorded in the system, complementing the existing content-related interaction metrics.
Solution Approach 2:
The patent introduces an intermediary recognition system that mediates between users' collaborative actions and the influence measurement. This intermediary layer captures and formalizes collaborative efforts, making them visible and measurable in the enterprise social network.
2Productivity
If enterprise social networks track only posted content to identify influential users, then the data collection is straightforward, but it provides an incomplete picture of user value to the enterprise
Solution Approach 1:
The patent creates a multi-functional system that not only tracks content-related interactions but also captures and measures collaborative efforts, recognition, and various employee activities. This universal measurement approach provides a more complete picture of user value to the enterprise.
Solution Approach 2:
The patent adds another dimension to user value assessment by incorporating collaborative efforts and recognition metrics alongside traditional content interaction metrics. This multi-dimensional approach captures a more comprehensive view of employee contributions.
3Ease of operation
If enterprise social networks do not provide recognition for collaborative efforts, then the system remains simple, but employees lack motivation to engage in mutually beneficial work
Solution Approach 1:
The patent implements a feedback and recognition system that provides employees with visibility and acknowledgment for their collaborative efforts. This feedback mechanism motivates employees to engage in mutually beneficial work while maintaining relatively simple system operations through standardized recognition processes.
Data Source
AI summary
A method for providing a challenge user interface for an enterprise social network including users associated with an entity. The method can include receiving a request for a challenge leader board of users of the enterprise social network in response to a challenge being selected from a list of displayed challenges with the selected challenge having an associated point category. The challenge leader board can be based on users awarding challenge points to other users for challenges in the same point category as the point category of the selected challenge. In response to the request, challenge leader board information comprising an ordered list of users based on an amount of challenge points each user has been awarded in challenges in the same point category as the point category of the selected challenge can be obtained. The challenge leader board information can be transmitted to the user system for display.