Automated Change Request Validation System
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Solution Overview
Problem
Conventional change management processes rely on manual verification, which is time-consuming and prone to errors, making it difficult to track and validate tasks effectively, especially in complex approval systems with multiple pending change requests.
Innovation Solution
A system and method that receive a change request associated with multiple tasks, track the status of each task, and update the change request status based on the tracking, ensuring accurate and efficient progression through the change management hierarchy.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual verification is used for each step in the change request process, then detailed validation can be performed, but the process becomes time-consuming and error-prone
Solution Approach 1:
The patent replaces manual mechanical verification processes with an automated computer-based system that tracks task statuses and validates change requests automatically. The system uses automated tracking of task completion statuses and logical validation rules to substitute human manual verification, thereby maintaining validation accuracy while significantly reducing process time.
Solution Approach 2:
The system enables self-service validation by automatically tracking task statuses and performing validation checks without requiring manual intervention at each step. The automated system monitors task completion, updates change request statuses, and performs validation rules independently, allowing the process to serve itself rather than requiring continuous human verification.
2Loss of information
If manual tracking of task statuses is performed, then detailed monitoring is possible, but the complexity of tracking multiple tasks increases
Solution Approach 1:
The patent implements a universal automated tracking system that handles multiple task types and statuses through a single integrated platform. The system uses standardized task status fields and automated tracking logic that works across different task types, reducing the complexity that would otherwise arise from managing multiple separate tracking mechanisms for different tasks.
Solution Approach 2:
The system uses automated copying and synchronization of task status information across the change request record. Instead of manually tracking each task separately, the system automatically copies status updates from individual tasks to the overall change request status, ensuring complete information tracking while minimizing the complexity of manual coordination.
3Productivity
If automated tracking system is implemented, then time consumption is reduced, but the system complexity increases
Solution Approach 1:
The patent segments the automated tracking system into distinct functional modules: task status tracking components, validation rule engines, and status update mechanisms. By dividing the system into separate manageable segments with defined interfaces, the patent achieves high automation productivity while controlling system complexity through modular design that allows independent development and maintenance of each component.
Data Source
AI summary
The present disclosure relates to a method and system for validating tasks in a change management process. A change request associated with one or more tasks is received. The change request may be defined through one or more attributes. Status of each task of one or more tasks is tracked. The tracking checks competition of each of the task associated with the change request and based on the tracking status of each of the task status of the change request is updated.