Vehicle Charging Return Location Limits for Agent Feasibility
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Solution Overview
Problem
Users receiving vehicle charging services on behalf face difficulties when vehicle return locations specified by users are far from charging facilities, making it challenging for agents to return the vehicles effectively.
Innovation Solution
A terminal program and server apparatus system that allows users to specify different return locations for their vehicles within a permissible range from the charging location, enabling agents to return vehicles efficiently by limiting the return location to a range that is accessible and notifying service staff through a communication interface.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users can specify any return location, then user convenience is improved, but agent travel time and difficulty increase
Solution Approach 1:
The system changes the parameter of return location selection by introducing a distance constraint parameter. Users can specify return locations, but the system filters these based on whether they fall within a predetermined distance range from the charging facility. This parameter-based filtering resolves the contradiction by allowing user choice while maintaining operational feasibility for agents.
2Adaptability or versatility
If users can specify any return location, then user flexibility is improved, but service feasibility deteriorates
Solution Approach 1:
The system introduces a distance parameter threshold to maintain service feasibility. By evaluating whether the specified return location falls within the predetermined distance range, the system ensures that agents can realistically complete the service task while still allowing users flexibility within acceptable bounds.
Solution Approach 2:
The system provides feedback to users regarding the feasibility of their specified return locations. When a user specifies a return location outside the acceptable distance range, the system notifies the user and prompts them to select a different location, ensuring service feasibility is maintained while preserving user flexibility within reasonable limits.
Data Source
AI summary
A terminal program for requesting a service to supply an energy source to a user vehicle causes a computer to execute operations, the operations including accepting a user operation to specify, as a return location in which the user vehicle is returned to a user after the user vehicle is picked up from the user in a parking location and an energy source is supplied to the user vehicle in a supply location, a location that is different from the parking location, limiting a location to be specified by the user operation to a location that exists within an allowable range from the supply location, and transmitting notification data indicating the location specified by the user operation as the return location.