Chat Information Aggregation for Unified Interface Display
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Solution Overview
Problem
In the context of chat information exchange services, the overwhelming volume of continuously transmitted chat information makes it difficult to find specific messages, as it overwhelms the display area of user interfaces, burying electronic mail messages and other communication information.
Innovation Solution
An information processing program and system that acquires and combines chat information based on predetermined conditions to form a chat information aggregate, allowing it to be displayed alongside electronic mail messages in a unified user interface, thereby organizing and simplifying the display.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If chat information is continuously transmitted and displayed individually like electronic mails, then the completeness of chat information is maintained, but the display area is overwhelmed and it becomes difficult to find specific messages
Solution Approach 1:
The patent combines multiple individual chat information items into a single aggregated chat information item. This aggregation merges the display representation while preserving the underlying complete chat data, allowing users to view consolidated chat content without losing any message information. The aggregation reduces the number of displayed items, making it easier to locate specific chat content while maintaining data completeness.
2Loss of information
If all chat information items are displayed in the user interface, then no information is lost, but the display area becomes filled and information overload occurs
Solution Approach 1:
The patent merges multiple chat information items into aggregated chat information items that occupy less display space. The aggregation consolidates multiple messages into a single display unit, significantly reducing the area consumed in the user interface while preserving access to all underlying information through the aggregated representation.
Solution Approach 2:
The patent implements a nested structure where aggregated chat information items contain multiple individual chat information items within them. This nesting allows the system to display a compact aggregated view at the top level while enabling users to access and view individual nested chat messages when needed, effectively reducing display area usage while preventing information loss.
3Ease of manufacture
If chat information is handled individually like electronic mails, then each message can be processed separately, but the number of processing items becomes overwhelming
Solution Approach 1:
The patent merges multiple individual chat information processing tasks into a single aggregated processing operation. Instead of managing each chat message as a separate processing item, the system processes aggregated groups of messages together, significantly reducing the total number of processing operations required while maintaining the ability to handle individual messages when necessary.
Data Source
AI summary
An information processing program is configured to execute: electronic mail processing of processing electronic mails in which messages are exchanged by designating a specific party for each message; chat information acquisition processing of continuously acquiring pieces of chat information in which a specific party is designated and messages are continuously exchanged; chat information combining processing of combining, when the acquired pieces of chat information satisfy a predetermined combining condition, the acquired pieces of chat information with a chat information set which is an aggregate of pieces of already-acquired chat information satisfying the predetermined combining condition; and display processing of processing the chat information set relating to the chat information combining processing so that the chat information set is displayable in the same user interface as that of the private communication information relating to the private communication information processing.


