Chat Interface Progress Tracking for Printer Setup

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Solution Overview

Problem

Existing chat-style screen displays for user interfaces, such as those used in smartphone applications for printer registration and setup, become cumbersome as the amount of information increases, making it difficult for users to track the progress of their processes.

Innovation Solution

A screen display method that presents instructions and responses in a chat-style format on a terminal device's touch panel, accompanied by a progress display indicating the completion status of the process, allowing users to easily monitor their progress through a user interface that scrolls and updates dynamically.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If information is displayed in a chat style, then the user interface becomes more engaging and easier to interact with, but it becomes difficult to understand the entire scope of displayed information as the amount of information increases

Engineering Contradiction:
Improveuser interface interactionVSAvoidoverall process visibility
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent extracts the progress information from the chat-style display and presents it separately through a progress bar component. This allows the chat interface to maintain its engaging conversational format while the extracted progress data provides a clear visual summary of the overall process status, resolving the contradiction between engagement and information visibility.

Inventive Principle:
Principle #2Taking out (Extraction)

2Ease of operation

If detailed instructions and responses are displayed in chat style, then user engagement improves, but the user cannot recognize how far the process has proceeded

Engineering Contradiction:
Improveuser engagementVSAvoidprocess tracking time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The patent implements a progress bar that provides continuous visual feedback about the process status. As the chat-style instructions and responses are displayed, the progress bar simultaneously updates to show how far along the user is in the overall process, enabling users to track progress without needing to review the entire chat history.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS11609725B2Terminal device that displays progress of a process in chat style
Publication Date: 2023.03.21 SEIKO EPSON CORP
  • US11609725B2 patent drawing
  • US11609725B2 patent drawing
  • US11609725B2 patent drawing

AI summary

Disclosed is a screen display method for providing display, on a display screen included in a terminal device, for a given process to be performed for an image processing apparatus. The screen display method includes displaying, in a chat style, a plurality of instructions regarding the given process and a plurality of responses to the instructions, and providing progress display indicating a progress of the given process.