Chat Message Consolidation for Group Chat Information Retrieval

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

In instant messaging, users face high costs in obtaining information due to the abundance of messages, making it difficult to quickly locate relevant dialog information, especially in active or inactive group chats.

Innovation Solution

A message sending method that combines the content of a first chat message and a reply message into a second chat message, which is then sent to all participating chat accounts in a group chat or to the original sender in a single chat, reducing the burden on users by consolidating information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If users read all chat messages to locate relevant information, then information completeness is improved, but time cost and energy cost increase significantly

Engineering Contradiction:
Improveinformation completenessVSAvoidtime cost
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent extracts and highlights key information from chat messages using natural language processing techniques. The system identifies important entities, events, and decisions from message content and presents them as condensed summaries, allowing users to quickly grasp essential information without reading entire message threads.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent performs preliminary processing of chat messages by pre-analyzing and tagging important information before user interaction. Messages are processed in advance to identify key elements such as action items, decisions, and important discussions, which are then organized and presented for efficient user review.

Inventive Principle:
Principle #10Preliminary action

2Adaptability or versatility

If group chat activity increases to generate exchange value, then social interaction quality improves, but information overload worsens

Engineering Contradiction:
Improvesocial interaction qualityVSAvoidinformation volume
Core Design Contradiction:
Adaptability or versatilityVSQuantity of substance

Solution Approach 1:

The patent merges multiple chat messages into consolidated summary views that preserve essential information while reducing overall volume. Related messages are grouped together with synthesized summaries that capture key points, allowing users to understand group discussions without being overwhelmed by individual message details.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent introduces an intermediary processing layer between message generation and user display. This layer includes algorithms that filter, aggregate, and prioritize messages based on importance, user preferences, and contextual relevance, acting as a mediator that reduces information volume while maintaining quality interactions.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Loss of information

If all chat messages are displayed individually, then message detail completeness is improved, but user processing efficiency decreases

Engineering Contradiction:
Improvemessage detail completenessVSAvoiduser processing efficiency
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The patent segments chat messages into different levels of detail presentation. Users can view condensed summaries for quick overview, and access detailed individual messages when needed. The interface divides information hierarchically, showing key points first with options to expand for complete details, thereby improving processing efficiency without losing message completeness.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS10652175B2Message sending method and apparatus, computer terminal, and storage medium
Publication Date: 2020.05.12 TENCENT TECHNOLOGY (SHENZHEN) CO LTD
  • US10652175B2 patent drawing
  • US10652175B2 patent drawing
  • US10652175B2 patent drawing

AI summary

A message sending method includes: displaying chat messages on a chat interface, which is one of a group chat interface and a single chat interface; when detecting a reply operation performed by a user on a first chat message in the chat messages, obtaining content of the first chat message and content of a reply message corresponding to the reply operation; combining the content of the first chat message and the content of the reply message into a second chat message; when the first chat message is on the group chat interface, sending the second chat message to a client corresponding to each chat account that participates in a group chat; and when the first chat message is on the single chat interface, sending the second chat message to a client corresponding to a chat account that posted the first chat message.