Chat Message Display Controller for Out-of-Sequence Response Association

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

In chat communication systems, response messages may be displayed out of sequence relative to the messages they are intended to respond to, making it difficult for users to follow the conversation flow due to the lack of timing restrictions on message transmission.

Innovation Solution

An information processing apparatus that displays messages in a time sequence and includes a controller to manage the display of transmission messages, ensuring that responses are displayed in association with the relevant received messages, even if other messages are received in between.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If messages are displayed in time sequence without restrictions, then the display simplicity is improved, but the conversation flow recognition deteriorates

Engineering Contradiction:
Improvedisplay simplicityVSAvoidconversation flow recognition
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent segments the message display into two distinct visual groups: received messages are displayed on the left side while transmission messages are displayed on the right side. This spatial segmentation allows users to easily distinguish between incoming and outgoing messages while maintaining time sequence ordering, thereby preserving conversation flow recognition without complicating the display interface.

Inventive Principle:
Principle #1Segmentation

2Productivity

If transmission timing is unrestricted, then the communication responsiveness is improved, but the message sequence clarity deteriorates

Engineering Contradiction:
Improvecommunication responsivenessVSAvoidmessage sequence clarity
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The patent introduces a link information element as an intermediary between the transmission message and the received message it responds to. This link information visually connects the transmission message to its corresponding received message, even when they are separated by other messages in the time sequence. The link information acts as a mediator that maintains message sequence clarity while allowing unrestricted transmission timing.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Speed

If response messages are displayed immediately, then the display responsiveness is improved, but the association with original message deteriorates

Engineering Contradiction:
Improvedisplay responsivenessVSAvoidmessage association
Core Design Contradiction:
SpeedVSLoss of information

Solution Approach 1:

The patent performs preliminary action by pre-establishing the link information element when the transmission message is generated, before the message is actually displayed. This link information is prepared in advance and attached to the transmission message, ensuring that when the message is displayed (even if delayed or interrupted by other messages), the association with the original received message is already established and visible to the user.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11456984B2Information processing apparatus, information processing system, and non-transitory computer readable medium
Publication Date: 2022.09.27 FUJIFILM BUSINESS INNOVATION CORP
  • US11456984B2 patent drawing
  • US11456984B2 patent drawing
  • US11456984B2 patent drawing

AI summary

An information processing apparatus includes a display that displays messages received from other information processing apparatuses, and transmission messages from the information processing apparatus, in a display region in a time sequence, a receiving unit that receives a transmission message responsive to a received message displayed on the display, and a transmission instruction of the transmission message, and a controller that, if a second received message different from a first received message as a message received from a link destination to which the transmission message is directed is displayed in the display region before the receiving unit receives the transmission instruction of the transmission message, controls the display such that the transmission message indicating an association with the first received message is displayed on the display region.