Chat Message Filtering and Ranking for Media Program Synchronization
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing techniques for enabling viewers or listeners of media programs to communicate with each other are limited by the inability of multiple fan groups to readily communicate across different platforms, and creators or broadcasters face challenges in accurately receiving fan feedback, especially during live airings, which is often lost for on-demand viewers.
Innovation Solution
A system and method for presenting chat messages to listeners of media programs, allowing creators and listeners to interact through user interfaces, filtering for objectionable content, ranking and scoring messages, and synchronizing live interactions with media program timelines for on-demand playback, enabling a simulated live experience.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If multiple fan groups are formed on different platforms to enable fan communication, then fan engagement and communication channels increase, but the ability of creators to accurately receive and aggregate fan feedback decreases
Solution Approach 1:
The broadcast system serves as an intermediary platform that collects fan feedback from multiple social media platforms and messaging services, processes this information, and delivers it to creators. This mediator consolidates scattered feedback streams into a centralized feedback mechanism, enabling creators to receive comprehensive fan input without needing to monitor multiple platforms directly.
2Productivity
If real-time fan feedback is shared during live airings, then fan engagement is enhanced, but the collaborative experience is lost for on-demand viewers
Solution Approach 1:
The system captures and stores fan feedback messages during the live broadcast period, preparing this information in advance for later delivery. This preliminary action ensures that on-demand viewers who missed the live event can still access and engage with the collaborative fan discussions that occurred during the original broadcast, preserving the collaborative experience without requiring real-time viewing.
Solution Approach 2:
The system creates a copy of the live fan feedback experience and makes it available to on-demand viewers. By replicating the live interaction data and making it accessible at different times, the system allows viewers to experience the collaborative fan engagement either live or at their convenience, eliminating the trade-off between real-time engagement and on-demand accessibility.
3Ease of operation
If chat messages are displayed to listeners during media program playback, then fan interaction is enhanced, but system complexity increases due to filtering and ranking requirements
Solution Approach 1:
The broadcast system automatically performs filtering and ranking of fan feedback messages based on predefined criteria and algorithms, eliminating the need for manual curation. The system self-manages the complexity by autonomously processing, prioritizing, and delivering relevant messages to listeners, thereby maintaining ease of operation while managing system complexity through automation.
Data Source
AI summary
When a media program hosted by a creator is played, text-based chat sessions are conducted in parallel with the playing of the media program. As a media program is played via devices, listeners provide chat messages to a creator of the media program, or to other listeners, through widgets or other applications on user interfaces. Chat messages are filtered for objectionable content and ranked or scored for listeners, objectively or subjectively, and presented on the user interface, and listeners are able to interact with or provide feedback in response to each of such chat messages. When a previously recorded media program is played to a listener, chat messages or interactions with such chat messages recorded as the media program was previously played are also displayed to the listener at times, with respect to the media program, at which the chat messages or interactions were received.