Chat Report Interface Using Recorded Voice and Speaker Metadata

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Solution Overview

Problem

In multiplayer online games, the increasing likelihood of players making inappropriate remarks during chats poses a challenge for maintaining a comfortable gaming environment, necessitating a mechanism for users to easily report such behavior to the game network operator.

Innovation Solution

An information processing device and method that supports the creation of reports on chats by recording chat data, generating input images for user input, and creating reports through a recording section, chat data processing, and a report creating section.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a report creation mechanism is introduced to allow users to report inappropriate remarks, then the ability to maintain a comfortable gaming environment is improved, but the device complexity increases

Engineering Contradiction:

Improvecomfortable gaming environmentVSAvoidreport creation mechanism

Core Design Contradiction:

ReliabilityVSDevice complexity

Solution Approach 1:

The system pre-generates a list of appropriate report reasons and displays them as selectable options before the user needs to submit a report. This preliminary preparation of reporting structures and guidelines simplifies the actual reporting process for users while maintaining systematic approach to inappropriate behavior detection

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The report creation interface allows users to independently select from pre-defined reasons and submit reports without requiring complex manual description or intervention from system operators. The system provides self-service functionality where users can autonomously complete the reporting process through simple selections

Inventive Principle:

Principle #25Self-service

2Measurement precision

If the report creation process requires detailed user input, then the report quality is improved, but the ease of operation deteriorates

Engineering Contradiction:

Improvereport qualityVSAvoidreport creation process

Core Design Contradiction:

Measurement precisionVSEase of operation

Solution Approach 1:

The report creation process is segmented into discrete steps: selecting from pre-defined reasons, choosing relevant chat messages, and submitting the report. Each step is independent and simplified, allowing users to complete the reporting process without overwhelming complexity while maintaining sufficient detail for effective moderation

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The system uses pre-defined report reason templates and standardized reporting structures that have been previously established and refined. Users copy these standardized formats rather than creating reports from scratch, ensuring consistent quality while simplifying the creation process

Inventive Principle:

Principle #26Copying

Data Source

PatentUS12533593B2Information processing device and report creation support method

Publication Date: 2026.01.27 SONY INTERACTIVE ENTERTAINMENT LLC

AI summary

A first recording section 152 records chat data that is voice data, in association with time information. A second recording section 154 records metadata including information indicating a person who has made an utterance, in association with time information. An input image generating section 124 generates an input image for a user to create a report. A report creating section 170 receives information input by the user and creates a report relating to a chat.