Chat Robot Active Message Publishing in IM Groups

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Solution Overview

Problem

In some regions, Instant Messaging (IM) group user interest is low, and activity is diminished due to difficulties in finding common interests among users, leading to a need for enhancing user engagement and group activity.

Innovation Solution

A method and system that involves adding a chat robot to an IM group based on configured conditions, where the chat robot actively publishes messages according to specific patterns and conditions, gathering statistics on user interactions to adjust its messaging to better align with user interests.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users rely on organic group discussions without active content management, then the system operation is simple, but the group activity and user engagement are low

Engineering Contradiction:

Improvesystem operation simplicityVSAvoidgroup activity level

Core Design Contradiction:

Ease of operationVSProductivity

Solution Approach 1:

The chat robot autonomously monitors group discussions, identifies topics of interest based on user interactions, and automatically publishes relevant messages without requiring manual intervention from group administrators, thereby maintaining operational simplicity while enhancing group activity

Inventive Principle:

Principle #25Self-service

Solution Approach 2:

The chat robot serves as an intermediary between users and group content, automatically analyzing user preferences and publishing tailored messages to stimulate engagement, thus bridging the gap between simple operation and high activity

Inventive Principle:

Principle #24Intermediary (Mediator)

2Productivity

If the chat robot publishes messages frequently to enhance activity, then user engagement increases, but users may feel disturbed by excessive messages

Engineering Contradiction:

Improveuser engagementVSAvoiduser disturbance

Core Design Contradiction:

ProductivityVSObject-affected harmful factors

Solution Approach 1:

The chat robot continuously monitors user responses to published messages and adjusts its publishing frequency and content selection based on this feedback, reducing message publication when users show signs of disturbance and increasing it when engagement is high

Inventive Principle:

Principle #23Feedback

Solution Approach 2:

The message publishing strategy is dynamically adjusted based on real-time user behavior patterns, transforming from a static fixed-frequency approach to a flexible adaptive approach that responds to user engagement levels and disturbance signals

Inventive Principle:

Principle #15Dynamics

3Ease of manufacture

If the chat robot publishes generic messages to all groups, then the implementation is simple, but the relevance to specific user interests is low

Engineering Contradiction:

Improveimplementation simplicityVSAvoidmessage relevance to user interests

Core Design Contradiction:

Ease of manufactureVSAdaptability or versatility

Solution Approach 1:

The chat robot analyzes the specific characteristics and interests of each IM group and publishes messages tailored to that particular group's preferences, rather than using a uniform approach for all groups, thereby achieving local optimization of message relevance

Inventive Principle:

Principle #3Local quality

Solution Approach 2:

The chat robot adjusts message content parameters based on detected user interests and group characteristics, dynamically modifying the published messages to match the specific context of each group while maintaining the overall simple publishing mechanism

Inventive Principle:

Principle #35Parameter changes

Data Source

PatentUS9172558B2Method and system for actively publishing message in IM group using chat robot

Publication Date: 2015.10.27 TENCENT TECHNOLOGY (SHENZHEN) CO LTD

AI summary

The present invention relates to a method and system for actively publishing a message in an IM group using a chat robot. The method includes: a client adding a chat robot in an IM group satisfying a configured condition; the chat robot automatically obtaining a message and publishing the message in the IM group. In the present invention, a chat robot is added in an IM group, and a function of timed publishing messages by the chat robot is added to increase the message quantity and topics of the IM group, thus not only messages can be sent to users in time, but also IM group activity may be enhanced, which enables users to accept and love the IM group gradually.