Chat Room Recommendation via Name Identification
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Solution Overview
Problem
Business messenger applications face difficulties in efficiently searching for and accessing message histories across multiple chat rooms, requiring users to manually search and navigate through various chat rooms, which is inconvenient and time-consuming.
Innovation Solution
A method that identifies users by name on a message writing screen and automatically provides a recommended chat room list and conversation history, allowing users to send messages directly to relevant chat rooms without manual searching, and includes features for creating new chat rooms and displaying conversation histories on the same screen.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually search and navigate through multiple chat rooms to send messages, then they can access any chat room, but the process becomes time-consuming and inconvenient
Solution Approach 1:
The system pre-processes and stores chat room information including member lists and message histories before the user needs to send a message. When a user types a recipient's name, the system quickly retrieves pre-prepared chat room data matching that user, eliminating the need for manual searching and navigation through multiple chat rooms.
2Loss of information
If users enter individual chat rooms to search for message history, then they can access conversation history, but the process requires multiple steps including reentering and exiting chat rooms
Solution Approach 1:
The system extracts message history information from chat rooms and presents it directly in the message composition interface. Instead of requiring users to navigate into chat rooms to view history, the system pulls out the relevant conversation history and displays it alongside the message input field, allowing users to access history without leaving the composition screen.
Solution Approach 2:
The message composition interface is designed to serve multiple functions simultaneously: composing new messages, searching for recipients, displaying relevant message history, and recommending chat rooms. This multi-functional interface eliminates the need to switch between different screens or enter chat rooms just to view history.
3Adaptability or versatility
If the system provides comprehensive chat room information, then users can find any chat room, but the interface becomes cluttered and difficult to use on mobile devices
Solution Approach 1:
The interface displays different information elements in optimized locations and formats suited to their purpose. The message input area remains clean and prominent for composition, while chat room recommendations and message history are displayed in compact, non-intrusive formats in adjacent areas. Search functionality is triggered by simple user actions like typing a recipient's name, providing comprehensive search capability without overwhelming the interface.
Data Source
AI summary
Provided is a method for providing a recommended chat room for sending a message. The method, which is performed by at least one processor, includes: identifying a user matching a name entered on a message writing screen; and providing a recommended chat room list in which at least one chat room having the user is displayed.