Chat Service Statistical Information Display

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Solution Overview

Problem

In multi-party chat services, users face difficulties in finding specific conversation content due to the large amount of data, making it challenging to locate information from past conversations.

Innovation Solution

An apparatus and method that provide statistical information related to past conversation content, allowing users to select specific time slots and display conversation content transmitted and received during those times, facilitating easier retrieval of relevant information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If all conversation content is stored and displayed in chat rooms, then complete conversation history is available, but it becomes difficult to find specific conversation content due to large data volume

Engineering Contradiction:
Improveconversation content accessibilityVSAvoiddifficulty to find specific content
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent segments the large volume of conversation data by organizing it into time-based statistical information (e.g., hourly, daily, weekly aggregates). This segmentation allows users to navigate through organized time periods rather than searching through all raw conversation data, making specific content more accessible while preserving complete conversation history.

Inventive Principle:
Principle #1Segmentation

2Productivity

If statistical information is provided to help users find content, then navigation efficiency is improved, but the system complexity increases

Engineering Contradiction:
Improvecontent retrieval efficiencyVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent introduces statistical information as an intermediary layer between the user and the raw conversation data. This intermediary provides aggregated views (counts, time distributions) that help users navigate to specific time periods of interest, improving retrieval efficiency without requiring complex search algorithms or data structures in the underlying system.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS10574604B2Apparatus, method, and non-transitory computer readable medium for providing chat service
Publication Date: 2020.02.25 LY CORP
  • US10574604B2 patent drawing
  • US10574604B2 patent drawing
  • US10574604B2 patent drawing

AI summary

A method of providing a chat service may include receiving, by an input device associated with an apparatus, a first input requesting information related to a conversation content, the conversation content being a content of a conversation in a first one of chat rooms, the first input indicating which of the chat rooms is the first one of the chat rooms; receiving, by the input device, a second input specifying specified pieces of the conversation content, the specified pieces having a time frame associated therewith; determining, by a controller associated with the apparatus, statistical information related to the specified pieces of the conversation content within the time frame based on the first input and the second input; and displaying, by a display device associated with the apparatus, the statistical information within the first one of the chat rooms.