Chatbot Command Guide Interface for Multi-Bot Chat Rooms
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Solution Overview
Problem
Users face difficulty in effectively utilizing multiple chatbots within a chat room due to the complexity of inputting commands, leading to reduced convenience and efficiency in interacting with these conversational interfaces.
Innovation Solution
A method and system for a user terminal to specify a chatbot within a chat room, provide command guide information, and display chatbot responses, including options for commands based on chat history and user interaction, allowing users to easily input commands through a user interface.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If command guide information is provided for multiple chatbots, then user convenience is improved, but interface complexity increases
Solution Approach 1:
The command guide information is segmented by chatbot entity, with each chatbot having its own dedicated guide section. When multiple chatbots are present, the interface divides the command guide into separate可切换 sections, allowing users to access commands for different chatbots without being overwhelmed by all commands simultaneously. This segmentation reduces perceived complexity while maintaining comprehensive functionality.
Solution Approach 2:
The command guide information dynamically adapts based on the selected chatbot. When a user selects a specific chatbot, the interface automatically updates to display only the relevant command guide for that chatbot, rather than showing all possible commands. This dynamic adjustment simplifies the interface at any given moment while preserving access to the full range of commands across multiple chatbots.
2Measurement precision
If comprehensive command options are displayed, then command accuracy is improved, but information processing time increases
Solution Approach 1:
The system performs preliminary filtering of command options based on the selected chatbot's capabilities and usage context. Before displaying command guide information, the interface pre-processes and organizes only the relevant commands for the current chatbot, rather than presenting all possible commands. This preliminary action ensures accurate command matching while reducing the time needed to process and display information.
Solution Approach 2:
The command guide information is customized with local quality for each chatbot context, displaying commands that are specifically relevant to the selected chatbot's functions and the current conversation state. Rather than providing a generic comprehensive command list, the interface tailors the command options to the local context, improving command accuracy while minimizing unnecessary information processing time.
Data Source
AI summary
Proposed is a method for displaying command guide information for a chatbot by a user terminal. The method may include acquiring an input for specifying a chatbot through a chat room, the chatbot providing a chatbot response message corresponding to the command through the chat room. The method may also include displaying command guide information for the chatbot in the chat room, and acquiring input information for a command based on the command guide information. The method may further include displaying a command message comprising the command corresponding to the input information in the chat room, and displaying a chatbot response message corresponding to the command message in the chat room.