Chatbot Input Candidate Display for Lower Form-Filling Burden

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Solution Overview

Problem

The burden of filling out forms in a chatbot-style user interface (UI) is significant, and existing technologies do not adequately address this issue.

Innovation Solution

An information processing apparatus that includes a controller configured to generate messages, automatically determine the number of selections needed from input candidates, and adjust the display mode accordingly, using generative AI to reduce user input burden by limiting or not limiting the number of selections based on dialogue context.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If the chatbot presents multiple input candidates to the user, then the user has more options to choose from, but the user input burden increases due to form-filling requirements

Engineering Contradiction:

Improveinput optionsVSAvoiduser input burden

Core Design Contradiction:

Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system performs preliminary analysis of dialogue context to determine the appropriate number of selections before presenting input candidates to the user. This allows the system to prepare the optimal number of options in advance, preventing user burden from excessive choices while ensuring sufficient adaptability when needed.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The number of input candidates presented to the user is dynamically adjusted based on the dialogue context. The system flexibly changes the number of selections from one to multiple depending on the situation, optimizing both user ease of operation and system adaptability in real-time.

Inventive Principle:

Principle #15Dynamics

2Extent of automation

If the system automatically generates multiple next input candidates, then the chatbot becomes more intelligent and responsive, but the complexity of determining selection limits increases

Engineering Contradiction:

Improveinput candidate generationVSAvoidselection limit determination

Core Design Contradiction:

Extent of automationVSDevice complexity

Solution Approach 1:

The system automatically determines the appropriate number of selections by analyzing dialogue context itself, without requiring external intervention or complex manual configuration. This self-service approach handles the complexity internally while maintaining simple automated generation of input candidates.

Inventive Principle:

Principle #25Self-service

Solution Approach 2:

The system uses feedback from dialogue context analysis to automatically adjust the number of input candidates. By continuously monitoring the conversation state and feeding this information back into the candidate generation process, the system manages complexity through context-aware automatic adjustment.

Inventive Principle:

Principle #23Feedback

Data Source

PatentUS20260005987A1Information processing apparatus and non-transitory computer readable medium

Publication Date: 2026.01.01 TOYOTA JIDOSHA KK

AI summary

A controller of an information processing apparatus generates a message to a user of a chatbot, automatically generates a plurality of next input candidates for the user in response to the message according to content of a dialogue with the user, automatically determines whether a number of selections to be made by the user from among the input candidates is limited to one according to the content of the dialogue with the user, and generates display information indicating a display mode for the input candidates according to whether the number of selections is limited to one.