Chatbot Interface with Personal Information Mediator

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Solution Overview

Problem

Existing electronic devices lack a user interface that effectively allows users to chat with multiple artificial intelligence devices while preventing the transfer of unwanted information to external devices.

Innovation Solution

A system comprising a first electronic device with a user interface, communication circuit, and processor that enables chatting with one or more chatbots, including receiving user requests, authorizing information sharing, and preventing the transmission of personal information to external devices during chats with personal information bots.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a user interface is provided for chatting with one or more artificial intelligence devices, then the ability to communicate with multiple AI devices is improved, but the risk of unintended information transfer to external devices increases

Engineering Contradiction:
Improveability to chat with multiple AI devicesVSAvoidunintended information transfer
Core Design Contradiction:
Adaptability or versatilityVSObject-affected harmful factors

Solution Approach 1:

A personal information bot is introduced as an intermediary between the user and external AI devices. This mediator captures sensitive information locally, prevents its transmission to external devices, and only shares necessary information with user authorization. The mediator thus enables versatile AI communication while blocking harmful unintended information transfer.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The information handling process is segmented into different stages: information capture by the personal information bot, local processing and storage, user authorization review, and controlled transmission. This segmentation allows the system to handle different types of information differently, enabling versatile communication while preventing harmful information transfer through selective filtering at each stage.

Inventive Principle:
Principle #1Segmentation

2Reliability

If all information is transmitted to the chatbot for task execution, then the chatbot can perform tasks accurately, but user privacy is compromised

Engineering Contradiction:
Improvetask execution accuracyVSAvoiduser privacy
Core Design Contradiction:
ReliabilityVSLoss of information

Solution Approach 1:

Instead of transmitting all information to the chatbot, the system transmits only the partial information necessary for task execution. The personal information bot identifies which information is essential for the chatbot to perform its function and transmits only that, leaving sensitive personal information locally protected. This partial transmission maintains task execution accuracy while preserving user privacy.

Inventive Principle:
Principle #16Partial or excessive action

Solution Approach 2:

Different information is treated with different levels of protection based on its sensitivity and necessity. Sensitive personal information is kept locally with high protection, while non-sensitive task-relevant information is transmitted to the chatbot. This local quality approach ensures the chatbot receives sufficient information for accurate task execution without compromising user privacy.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS11646022B2Electronic device for chatting with chatbot and operation method thereof
Publication Date: 2023.05.09 SAMSUNG ELECTRONICS CO LTD
  • US11646022B2 patent drawing
  • US11646022B2 patent drawing
  • US11646022B2 patent drawing

AI summary

A system according to various embodiments may comprise: a first electronic device including a user interface and a communication circuit; at least one processor which is a part of the first electronic device or remotely communicates with the first electronic device; and at least one memory residing in the first electronic device or residing outside the first electronic device. The at least one memory may store instructions causing, when executed while being operatively connected to the processor, the at least one processor to: receive a first user request related to calling a chatbot in a character and/or voice-based chat, through the user interface; cause the chatbot to join the chat; receive a second user request for a task for the chatbot through the user interface, wherein the second user request does not include at least a part of information required to perform the task, and the at least a part of the information is stored in the at least one memory; receive a user authentication for sharing the at least a part of the information, through the user interface; and provide the at least a part of the information to the chatbot.