Chatbot-Driven QR Code Job Setting for Image Processing
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Solution Overview
Problem
Existing image processing systems that transmit images from information processing apparatuses to image forming apparatuses via a server on a network lack efficient user interaction and security in processing images, particularly in displaying and selecting suitable image forming apparatuses for job execution.
Innovation Solution
An image processing system that includes a chatbot server, a management server, and an information processing apparatus, which utilize data communication over a network to generate job setting information, create QR or two-dimensional codes for job identification, and display the position of suitable image forming apparatuses, allowing users to interactively select and execute jobs securely by scanning the codes with the image forming apparatus.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually select and operate image forming apparatuses, then job execution can be performed, but user convenience and security are reduced due to manual labor requirements
Solution Approach 1:
The system enables self-service by allowing users to submit image data and job settings through a chatbot, generate QR codes automatically, and have the image forming apparatus automatically selected and executed without manual user intervention for device selection and job submission
Solution Approach 2:
A chatbot server acts as an intermediary between the user's information processing apparatus and the image forming apparatus, receiving image data and job settings, generating QR codes, and facilitating automatic job execution through the intermediary chatbot system
2Adaptability or versatility
If multiple image forming apparatuses are available on the network, then processing versatility is improved, but device selection complexity increases for users
Solution Approach 1:
The chatbot server provides feedback to users by generating and transmitting QR codes that encode job identification information, allowing users to scan and automatically retrieve the list of available image forming apparatuses with their positions, eliminating the need for users to manually search through multiple devices
Solution Approach 2:
The system creates a digital copy of the job identification information in QR code format, which when scanned, reproduces the list of available image forming apparatuses, allowing users to access device information without physically navigating to each device or interpreting complex device lists
3Productivity
If job settings are transmitted through network servers, then processing efficiency is improved, but security risks increase during data transmission
Solution Approach 1:
The system creates a unique QR code copy containing job identification information for each job submission, which serves as a secure token that can be scanned to retrieve job data, providing a secure method of data transmission and access control through the network server system
Solution Approach 2:
The chatbot server acts as a secure intermediary that receives image data and job settings, generates unique QR codes as security tokens, and controls the transmission of data between the user's apparatus and the image forming apparatus, enhancing security through the intermediary system
Data Source
AI summary
In an image processing system, an interactive message is transmitted and received between an information processing apparatus and a chatbot server, job setting information is generated, image data and the job setting information are stored in a storage on a network in association with job identification information, a QR code generated from the job identification information is displayed on a screen of the information processing apparatus, an image forming apparatus is caused to read the QR code and to convert the QR code to job identification information, and the image data and the job setting information associated with the job identification information are transmitted from the storage to the image forming apparatus via the management server.