Chatroom Message Selection and Display Method
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Solution Overview
Problem
In messaging-based social network services, users face the challenge of managing large volumes of unread messages in chatrooms, making it difficult to identify and prioritize useful information amidst a flood of messages, especially in openchat environments where anonymity and large user participation lead to rapid accumulation of messages, with few being actually relevant.
Innovation Solution
A method and apparatus that select and display main messages from unread messages in a chatroom based on criteria such as message reception time, user reactions, and preset keywords, allowing users to initially view high-priority messages and expand on them, using different UI for main and additional messages, and sorting by relevance and time intervals.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If all unread messages are displayed in the chatroom, then users can see complete information, but information overload occurs and users cannot efficiently identify useful messages
Solution Approach 1:
The patent segments unread messages into two distinct categories: main messages (high-priority, informative) and additional messages (secondary, contextual). This segmentation allows the system to present only essential information initially, reducing information overload while maintaining the option to access complete information through expansion of selected main messages.
Solution Approach 2:
The patent applies local quality by giving different display treatments to different types of messages. Main messages are displayed with prominent UI elements and can be expanded, while additional messages are displayed in a condensed format. This differentiated presentation optimizes the display quality for each message type based on its importance and informational value.
2Ease of operation
If main messages are selected and displayed initially, then information overload is reduced, but complete message context may be lost
Solution Approach 1:
The patent implements a nested structure where additional messages are contained within the expandable main message interface. When users select a main message, the additional messages are nested within that message's display area, providing contextual information without requiring users to view all messages separately. This nesting preserves complete message context while maintaining reading efficiency.
Solution Approach 2:
The patent performs preliminary action by pre-selecting and displaying main messages that contain the most important information before users engage with the chatroom. This preliminary curation allows users to immediately access high-value information without wading through all unread messages, while the option to expand provides access to complete context when needed.
3Measurement precision
If messages are sorted by multiple criteria (time, reactions, keywords), then message relevance is improved, but system complexity increases
Solution Approach 1:
The patent introduces an intermediary component (the message selection module) that handles the complexity of multi-criteria sorting. This intermediary automatically evaluates messages against multiple criteria (recency, reaction count, keyword matching) and assigns main message status accordingly, shielding users from the underlying complexity while delivering precise relevance ranking.
Solution Approach 2:
The patent employs parameter changes by dynamically adjusting the weight and application of sorting criteria based on message characteristics. The system can emphasize different parameters (time, reactions, keywords) depending on the chatroom context and message type, allowing flexible relevance optimization without requiring a completely complex sorting system for every scenario.
Data Source
AI summary
A method, a computer device, and a non-transitory computer-readable recording medium are provided to select and display a message in a messaging-based social network service. A message selection and display method includes displaying, in a chatroom, main messages selected from among unread messages in the chatroom at a time of entry into the chatroom; and displaying, in the chatroom, at least one additional message among previous unread messages and subsequent unread messages of a specific message based on the specific message selected from among the main messages.