Citation-Linked Session Messages for Direct Source Retrieval
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Solution Overview
Problem
Existing search technologies provide limited information and require multiple interactions to satisfy user curiosity, leading to inefficiencies in human-computer interaction.
Innovation Solution
Displaying a second message with key information and citation tags, allowing users to directly access the source location of this information through a citation interface upon tag activation, thereby enhancing information retrieval efficiency.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If search technology is used to provide information in a session, then information can be retrieved, but the amount of information provided is limited and requires multiple interactions
Solution Approach 1:
The system performs preliminary actions by providing citation tags alongside key information in the second message, pre-preparing direct access paths to source locations. This allows users to immediately access complete information without requiring multiple sequential interactions, thus reducing interaction time while maintaining information completeness.
2Loss of information
If search results are provided to users, then information is available, but users cannot easily locate specific key information within the results
Solution Approach 1:
Citation tags serve as intermediaries between the second message containing key information and the original search results. These tags provide direct access paths that mediate the connection, allowing users to easily locate specific key information within search results without manually searching through entire documents or pages.
3Loss of information
If multiple session interactions are required to satisfy user information needs, then comprehensive information can be obtained, but human-computer interaction efficiency decreases
Solution Approach 1:
The system segments information presentation into two parts: a concise second message with key information and citation tags for immediate comprehension, and accessible source documents for detailed verification. This segmentation allows users to obtain comprehensive information through a single interaction rather than multiple sequential interactions, thereby improving interaction efficiency while maintaining information completeness.
Data Source
AI summary
In some examples, a first message is displayed in a session interface in response to a message transmission operation. In the session interface, a second message that replies to the first message is displayed. The second message includes one or more pieces of key information and respective citation tags of the one or more pieces of key information. The one or more pieces of key information are obtained from search results associated with the citation tags. Further, in a citation interface and in response to a trigger operation on a first target citation tag of a target piece of key information, first information that is obtained from a first location of a first target search result associated with the first target citation tag is displayed. The first information includes the target piece of key information in the second message. Apparatus and non-transitory computer-readable storage medium counterpart embodiments are also contemplate.