Claim Editing Engine Automates Data Integration and Error Resolution

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Solution Overview

Problem

Complex data processing systems, such as those in medical and insurance claim centers, face challenges in updating and processing hundreds or thousands of interrelated data records, often stored in disparate formats and systems, leading to errors and inefficiencies due to manual intervention and lack of centralized record management.

Innovation Solution

A claim editing system with a data warehouse and a claim editing engine that extracts, transforms, and integrates claim components into unified claims, applies a rule set to simulate execution and identify errors, and transmits instructions for error resolution, enabling automated integration and error resolution.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual intervention is used to process claims, then flexibility and adaptability are maintained, but processing speed and productivity decrease

Engineering Contradiction:
Improveclaim processing speedVSAvoidmanual intervention level
Core Design Contradiction:
ProductivityVSExtent of automation

Solution Approach 1:

The system enables self-service through automated claim processing where the computer system independently extracts data from unstructured text, validates information against medical knowledge bases, and updates electronic health records without human intervention. The processor automatically performs validation rules and error detection, allowing the system to service itself rather than requiring manual processing at each step.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

Manual mechanical processing by human operators is replaced with automated computational processes. The system uses natural language processing algorithms, validation rules, and computer-based data extraction to substitute the mechanical actions of manual data entry, verification, and record updating, thereby increasing processing speed while maintaining accuracy through systematic automated validation.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Reliability

If data records are stored in disparate formats and systems, then system flexibility is maintained, but data integration accuracy and reliability decrease

Engineering Contradiction:
Improvedata integration accuracyVSAvoiddata system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system implements a universal data extraction and validation framework that can handle multiple data formats and sources through a single integrated process. The processor uses standardized validation rules and medical knowledge bases that work across different data structures, allowing one system to universally process claims from various payers, providers, and formats without requiring separate processing paths for each data type.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system introduces an intermediary validation layer between disparate data sources and the electronic health record system. This intermediary processor extracts data from unstructured text, validates it against standardized medical knowledge bases and validation rules, and transforms it into a consistent format before updating the EHR, thereby mediating between heterogeneous data formats and ensuring integration accuracy.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Duration of action of moving object

If linear manual processing is used, then processing thoroughness is maintained, but time sensitivity and processing duration worsen

Engineering Contradiction:
Improveclaim processing timeVSAvoidclaims processed per unit time
Core Design Contradiction:
Duration of action of moving objectVSProductivity

Solution Approach 1:

The system implements continuous automated processing where claims are extracted, validated, and updated in an uninterrupted sequence without manual handoffs. The processor continuously applies validation rules, checks medical knowledge bases, and updates records in real-time as claims are received, eliminating the discontinuous nature of manual batch processing and maintaining thorough validation while significantly reducing overall processing time.

Inventive Principle:
Principle #20Continuity of useful action

Solution Approach 2:

The system performs preliminary data extraction and validation before claims require manual review or processing. By pre-extracting data from unstructured text and pre-validating against medical knowledge bases, the system prepares claims in advance, reducing the time required for subsequent processing steps and enabling faster response to time-sensitive claims while maintaining thoroughness through preliminary validation.

Inventive Principle:
Principle #10Preliminary action

4Productivity

If automated processing is implemented, then processing speed increases, but error detection capability and measurement precision may decrease

Engineering Contradiction:
Improveprocessing speedVSAvoiderror detection accuracy
Core Design Contradiction:
ProductivityVSMeasurement precision

Solution Approach 1:

The system implements feedback loops where validation results are continuously checked against medical knowledge bases and error patterns. When validation rules identify potential errors, the system cross-references with established medical guidelines and previously detected error patterns to confirm accuracy. This feedback mechanism ensures that automated error detection maintains high precision by continuously validating against authoritative medical sources and learning from detected error patterns.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs preliminary validation and error detection using established medical knowledge bases and validation rules before claims are finalized. By pre-checking extracted data against medical standards, provider credentials, and historical error patterns, the system detects errors early in the automated process, maintaining high detection accuracy while enabling rapid processing of claims that pass validation without requiring manual review.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11593393B1Systems and methods for providing automated integration and error resolution of records in complex data systems
Publication Date: 2023.02.28 CIGNA INTPROP
  • US11593393B1 patent drawing
  • US11593393B1 patent drawing
  • US11593393B1 patent drawing

AI summary

A claim editing engine for automated integration and error resolution of claim records is provided. The processor of the engine is configured to extract a set of claim components of a plurality of claim components. The processor is further configured to transform the set of claim components to conform to a standardized data format. The processor is also configured to integrate the set of transformed claim components into a set of unified claims by unifying each of the set of transformed claim components having matching claim identifiers into a unified claim. The processor is configured to apply a rule set to the set of unified claims to generate a simulation of execution of the set of claims and identify errors in the simulated execution. The processor is configured to transmit an instruction to resolve each identified error. The processor is configured to cause each resolved unified claim to be processed.