Client Connectivity Process Management System for Financial Trading
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Solution Overview
Problem
The existing systems for providing direct market access to users for trading financial instruments are complex and time-consuming, often taking six or more months to complete, which is unacceptable given the high demand for immediate access.
Innovation Solution
A process management system that automates and manages the client connectivity process, including automatic task execution, manual task delegation, communication with external entities, and handling of unexpected problems through a user-interface, allowing for efficient and rapid provision of direct market access.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If manual management of client connectivity steps is used, then process complexity is reduced, but time required increases significantly (six or more months)
Solution Approach 1:
The system performs preliminary actions by automatically executing preparatory tasks before manual intervention is needed. The workflow engine proactively identifies and executes automated setup tasks, configuration steps, and connectivity preparations in advance, reducing the overall time required and minimizing manual intervention points.
Solution Approach 2:
The client connectivity process provides self-service capabilities where the system automatically manages its own workflow, tracks progress, and executes tasks without continuous manual oversight. The workflow engine autonomously coordinates between different systems and stakeholders, allowing the process to serve itself while reducing time-to-completion.
2Productivity
If automated task execution is implemented, then time required is reduced, but system complexity increases
Solution Approach 1:
The system segments the complex client connectivity process into distinct, manageable workflow tasks and stages. Each task is independently defined, executable, and trackable, allowing the automated system to handle complexity through modular organization rather than monolithic processing. This segmentation makes the automated system more maintainable and easier to implement.
Solution Approach 2:
The workflow engine acts as an intermediary layer between the automated task execution layer and the manual intervention layer. It mediates between different systems, stakeholders, and process stages, coordinating automated actions while providing necessary human oversight. This intermediary structure manages system complexity by centralizing control logic and coordination mechanisms.
3Productivity
If manual intervention is used for all tasks, then system complexity is minimized, but productivity decreases significantly
Solution Approach 1:
The system dynamically adjusts the balance between automated and manual task execution based on real-time conditions, task requirements, and system state. The workflow engine can flexibly route tasks between automated execution and manual intervention points, optimizing productivity while maintaining operational ease. This dynamic adaptation allows the system to respond to changing requirements without rigidifying the process.
Solution Approach 2:
The system incorporates feedback mechanisms that monitor task completion status, identify bottlenecks, and trigger appropriate responses. This feedback loop enables the system to automatically adjust workflow progression, notify stakeholders of completed tasks, and initiate next steps without manual checking, thereby improving productivity while keeping the interface simple and intuitive for users.
Data Source
AI summary
A system is disclosed according to the present invention that manages the process of providing a client access to a secured service. In the exemplary embodiment, the secured service is a computer system that allows the client to trade financial instruments. Management of this process includes managing execution of tasks that can be automatically executed and delegating tasks that require manual execution; communicating with entities outside of the process management system; and handling “demands,” or unexpected problems that arise in the middle of the client connectivity process.