Client Device Profiling for Password Recovery
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Solution Overview
Problem
Users face frustration and inefficiency when trying to access web sites or secure servers due to forgotten login credentials, often requiring cumbersome security questions and challenges, leading to a low success rate and time-consuming processes.
Innovation Solution
A system and method that profiles client devices by identifying session information, determining a trust level based on device profiles, and providing access to functions without requiring case-specific answers by promoting existing device profiles to trusted profiles based on consecutive sessions, allowing seamless password changes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users are required to answer security questions to retrieve forgotten passwords, then security verification is maintained, but the process becomes time-consuming and frustrating with low success rate
Solution Approach 1:
The system performs preliminary actions by collecting and analyzing session data in advance to build device profiles before the user needs password recovery. These profiles include information about the device, browser, operating system, and usage patterns, which are stored and later used to automatically verify user identity without requiring them to answer security questions at the time of need.
Solution Approach 2:
The system enables self-service by automatically verifying user identity based on their device profile and session data. Instead of requiring manual intervention to answer security questions, the system autonomously determines whether to grant access based on pre-collected information about the device and user behavior patterns, making the process faster and more reliable.
2Reliability
If multiple case-specific login credentials are required, then access control is maintained, but users must remember multiple passwords leading to frustration
Solution Approach 1:
The system implements universality by creating a single unified device profile that serves multiple functions: it identifies the user, verifies their identity, determines trust levels, and enables access to various services. This single profile replaces the need for multiple case-specific credentials, as the device profile acts as a universal key that can access different systems and services based on the user's trust level.
Solution Approach 2:
The system applies parameter changes by dynamically adjusting access permissions based on the trust level assigned to each device. Instead of requiring different passwords for different services, the system changes the access parameters (such as authentication requirements, feature access, and security levels) based on the device profile's trust assessment, allowing users to access services with appropriate security measures without managing multiple credentials.
3Measurement precision
If iterative processes are used to determine proper answers to security questions, then verification accuracy is improved, but the process becomes more time-consuming
Solution Approach 1:
The system performs preliminary data collection and analysis to build comprehensive device profiles before verification is needed. By pre-analyzing session data, device characteristics, and usage patterns, the system has all the information ready to make accurate verification decisions instantly, eliminating the need for iterative guessing processes during actual authentication.
Solution Approach 2:
The system uses feedback from continuous monitoring of user behavior and device characteristics to refine and update device profiles. This feedback mechanism allows the system to learn from actual usage patterns and improve its verification accuracy over time, making single-attempt verification more reliable without requiring iterative user input.
Data Source
AI summary
Systems and methods are provided for providing generating and managing profiles. Such systems and methods may be implemented to control access to a function of a web server or site based on a level of trust associated with a user or device profile. According to one exemplary method, session information associated with a request to access a function of a web server is identified. At least one processor determines whether the request is associated with a trusted device profile based on the at least the session information. Access to the requested function is provided when the request is associated with a trusted device profile.