Multi-Display Information Prioritization for Clinical Alert Routing
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Solution Overview
Problem
In clinical environments, the increased amount of information and urgency in alerts and messages lead to a growing queue of unattended less important issues, as existing solutions rely on manual sorting by individual users, which can result in postponed less critical tasks due to the overwhelming volume of data, including video and live data, potentially leading to delayed responses.
Innovation Solution
A prioritization system that communicates information through a network of devices, prioritizing based on urgency, user qualifications, availability, and physical location, using multiple displays to present information effectively, ensuring that critical information reaches the most suitable and available healthcare professional quickly.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If information is queued based on importance, then critical information is prioritized, but less important issues are postponed indefinitely due to increasing queue volume
Solution Approach 1:
The system segments information presentation across multiple displays (first display for critical alerts, second display for less critical information). This segmentation allows critical information to be immediately visible on the first display while less critical information is handled on the second display, preventing the queue backlog from affecting critical response times.
Solution Approach 2:
The patent introduces a spatial dimension by using multiple displays arranged in different positions (first display for urgent information, second display for supplementary information). This dimensional approach distributes information load across different spatial locations, allowing users to access critical information quickly while less critical information remains available in the periphery or secondary display area.
2Ease of operation
If manual sorting of information is used, then users can prioritize information, but the increasing amount of data overwhelms users and reduces response efficiency
Solution Approach 1:
The system implements automatic prioritization and routing of information based on pre-defined criteria (urgency levels, user qualifications, location, availability). The prioritization system automatically sorts and directs information to appropriate displays without requiring manual user intervention, allowing the system to serve itself in managing information flow while maintaining high response efficiency.
Solution Approach 2:
The patent replaces the mechanical manual sorting process with an automated electronic prioritization system that uses algorithms to sort, prioritize, and route information based on multiple parameters (urgency, qualifications, location, availability). This substitution eliminates the cognitive burden on users while maintaining or improving sorting accuracy and response efficiency.
3Loss of information
If all information is presented on a single display, then users can access all data, but critical information may be missed due to information overload
Solution Approach 1:
The system segments information across multiple displays based on priority levels. The first display presents critical alerts and urgent information prominently, while the second display presents less critical or supplementary information. This segmentation ensures that critical information is never lost or obscured by information overload, while still providing comprehensive access to all data across the display system.
Solution Approach 2:
Different displays are assigned different qualities or functions: the first display is optimized for critical information with high visibility and immediate attention, while the second display handles supplementary information. This local quality differentiation ensures that each display area is optimized for its specific purpose, preventing information overload on any single display while maintaining complete information availability.
4Speed
If information is directed to the first available user, then response time is reduced, but qualified personnel may not receive critical information requiring specific expertise
Solution Approach 1:
The system performs preliminary actions by pre-registering user qualifications, availability, and location information in advance. When information needs to be directed, the prioritization system can quickly match the information requirements with pre-stored user profiles, eliminating the need for real-time qualification verification while ensuring accurate matching. This preliminary preparation enables both fast delivery and reliable qualification matching.
Solution Approach 2:
The system uses feedback mechanisms to continuously monitor user availability, qualification status, and response patterns. This feedback allows the prioritization system to dynamically adjust information routing decisions, ensuring that critical information is directed to appropriately qualified personnel while maintaining efficient response times. The feedback loop enables the system to learn from past assignments and improve future routing accuracy.
Data Source
AI summary
A prioritization system in a communication network comprising multiple communication devices adapted to communicate sets of information through the communication network. The sets of information are each associated to a level of urgency and the prioritization system is adapted to prioritize the sets of information based on said levels of urgency. The prioritization system comprises at least one personal communication device associated to an individual user in the prioritization system and the individual user is further associated to a first and a second display.