Cloud Backend Personalizing Voice Responses via Intermediary
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Solution Overview
Problem
Existing voice-controlled electronic devices lack the ability to provide supplemental information relevant to user preferences and history in response to commands, leading to a less personalized and less effective user experience.
Innovation Solution
A cloud-based information system that extracts commands from audio data, retrieves relevant responses from category servers, and selects supplemental information based on user account settings and preferences, appending it to the response and prioritizing urgent information for timely delivery.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If voice-controlled electronic devices provide only basic command responses, then device complexity is reduced and ease of operation is improved, but user experience personalization and interaction effectiveness deteriorate
Solution Approach 1:
The patent introduces a backend machine as an intermediary between the user and the electronic device. This backend machine processes user commands, accesses user profiles and preferences stored in databases, and generates personalized responses. The intermediary handles the complex tasks of information retrieval and personalization, allowing the electronic device to remain simple and easy to operate while delivering highly personalized user experiences through the backend processing layer.
2Loss of information
If supplemental information is retrieved and processed, then information completeness and user confidence are improved, but system complexity and processing time increase
Solution Approach 1:
The backend machine serves as an intermediary that handles all complex information retrieval and processing tasks. It queries multiple databases (user profiles, preferences, command history) and synthesizes supplemental information, then returns this processed information to the electronic device. This approach ensures complete and accurate information delivery while isolating the complexity within the backend system rather than the user-facing device.
Solution Approach 2:
The system performs preliminary actions by pre-storing user profiles, preferences, and command histories in databases before they are needed. When a user issues a command, the backend machine can quickly retrieve pre-organized information without real-time computation complexity. This preliminary organization of data reduces processing time and simplifies the real-time response generation.
3Adaptability or versatility
If user profiles and preferences are stored and accessed, then response personalization is improved, but data storage requirements and system complexity increase
Solution Approach 1:
The patent extracts and separates user-specific data (profiles, preferences, command histories) from the core electronic device and stores them in external databases managed by the backend machine. This extraction allows the device to remain lightweight while still accessing comprehensive user information for personalization. The backend machine efficiently manages the stored data, retrieving only relevant supplemental information for each command interaction.
Data Source
AI summary
Systems and methods for providing supplemental information with a response to a command are provided herein. In some embodiments, audio data representing a spoken command may be received by a cloud-based information system. A response to the command may be retrieved from a category related to the context of the command. A supplemental information database may also be provided that is pre-populated with supplemental information related to an individual having a registered account on the cloud-based information system. In response to retrieving the response to the command, supplemental information may be selected from the supplemental information database to be appended to the response to the command. A message may then be generated including the response and the supplemental information appended thereto, which in turn may be converted into audio data representing the message, which may be sent to a voice-controlled electronic device of the individual.