Cloud Knowledge Map Fault Diagnosis With Multimedia Recommendations

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Solution Overview

Problem

Existing digital factory systems struggle with timely and efficient fault diagnosis and solution recommendation, as most diagnostic programs rely on established modes and limited data, failing to account for specific task characteristics and sensor data.

Innovation Solution

An intelligent fault diagnosis and solution recommendation system utilizing a third-party robot with data stream and multimedia content analysis modules, coupled with neural networks, to analyze fault data and provide accurate recommendations based on cloud databases and knowledge maps.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If traditional diagnostic programs use established modes and limited data, then device complexity is reduced, but measurement precision and reliability of fault diagnosis deteriorate

Engineering Contradiction:
Improvefault diagnosis accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent introduces a third-party robot as an intermediary diagnostic system that collects data from multiple sources (sensor data, operation data, maintenance data) and processes them through neural networks. This external mediator provides comprehensive analysis without requiring the original equipment to become more complex, thereby improving diagnosis accuracy while maintaining simple device architecture.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The third-party robot is designed with multi-functional capabilities, serving as both a data collection platform and an analysis system. It integrates multiple data stream analysis modules and multimedia content analysis modules, enabling a single system to perform comprehensive fault diagnosis across different equipment types, thus improving measurement precision without proportionally increasing overall system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Reliability

If workers manually analyze fault reasons, then diagnostic thoroughness improves, but loss of time and productivity deteriorate

Engineering Contradiction:
Improvediagnosis reliabilityVSAvoidfault resolution time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system implements automated self-service diagnosis through neural networks and AI algorithms that automatically analyze collected data, generate fault diagnoses, and provide solution recommendations. This eliminates the need for manual worker analysis while maintaining high reliability, thereby significantly reducing the time required for fault resolution.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system performs preliminary data collection and analysis automatically as soon as fault symptoms appear. By pre-configuring multiple analysis modules and neural network models, the system is ready to immediately process data and provide diagnoses without waiting for manual intervention, thus reducing loss of time while ensuring reliable diagnosis through comprehensive preliminary analysis.

Inventive Principle:
Principle #10Preliminary action

3Measurement precision

If diagnostic systems use only device self-collected data, then ease of operation improves, but measurement precision and adaptability deteriorate

Engineering Contradiction:
Improvefault detection accuracyVSAvoiddata collection complexity
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The third-party robot acts as an intermediary data collection platform that automatically gathers information from multiple sources including sensor data, operation data, maintenance data, and multimedia content. This mediator handles the complexity of multi-source data acquisition, providing comprehensive and accurate fault detection data without burdening the original equipment with complex data collection operations.

Inventive Principle:
Principle #24Intermediary (Mediator)

4Adaptability or versatility

If fault diagnosis is performed by the equipment owner, then adaptability to specific equipment improves, but device complexity and loss of time worsen

Engineering Contradiction:
Improvediagnosis adaptabilityVSAvoiddiagnostic system complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The third-party robot serves as an adaptable intermediary that can be deployed across different equipment types. Through its multi-functional design and neural network capabilities, it adapts to various diagnostic scenarios without requiring each piece of equipment to have its own complex diagnostic system, thus maintaining high adaptability while avoiding increased device complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentEP4179399B1A method, device, system and storage medium for fault diagnosis and solution recommendation
Publication Date: 2026.03.25 SIEMENS AG
  • EP4179399B1 patent drawingFigure 1
  • EP4179399B1 patent drawingFigure 2
  • EP4179399B1 patent drawingFigure 3

AI summary

Examples of the present disclosure provide a method, device, system and computer readable storage medium for fault diagnosis and solution recommendation. The method includes: obtaining original data including fault problem of a target device; analyzing the original data including fault problem to obtain problem description information; analyzing the problem description information to obtain a diagnosis report; according to the diagnosis report, obtaining a video and/or document solution for the fault based on a cloud knowledge map, and recommending the solution to a user; the knowledge map comprises: nodes representing the fault, video solution and/or document solution, and multiple edges representing the relationship between nodes. The technical solutions of the present disclosure can achieve the intelligent fault diagnosis and solution recommendation.