Cloud-Based Guest Account Management System

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Solution Overview

Problem

Conventional guest account management systems face challenges in scalability, security, and cost-effectiveness, particularly in providing short-term internet access to large numbers of guests, as they require expensive on-premise infrastructure and struggle to track and audit activities effectively due to anonymity issues.

Innovation Solution

A cloud-based security system that generates and manages guest accounts, provides initial credentials, and tracks user activities, allowing for scalable and secure guest account management without the need for on-premise appliances, enabling compliance with service policies and logging of user interactions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If on-premise infrastructure is used for guest account management, then security control is improved, but device complexity and cost increase

Engineering Contradiction:
Improvesecurity controlVSAvoidon-premise infrastructure
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent extracts the security management functionality from on-premise infrastructure and relocates it to cloud-based services. The guest account management system uses cloud-based authentication and security services instead of maintaining local security appliances, thereby reducing device complexity while preserving security control through centralized cloud management.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent introduces cloud-based security services as an intermediary between the guest access system and the enterprise network. This intermediary handles authentication, authorization, and security policies remotely, eliminating the need for complex on-premise security infrastructure while maintaining reliable security control through the cloud-based mediator.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Quantity of substance

If on-premise equipment is expanded to accommodate more guest accounts, then guest account capacity is improved, but device complexity and cost increase

Engineering Contradiction:
Improveguest account capacityVSAvoidon-premise equipment
Core Design Contradiction:
Quantity of substanceVSDevice complexity

Solution Approach 1:

The patent implements a universal cloud-based guest account management system that can serve any number of guests without requiring additional on-premise equipment. The cloud-based platform provides multi-functional capabilities including authentication, account provisioning, and activity tracking that scale automatically to accommodate varying guest capacities without increasing local device complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent transitions guest account management from a local on-premise dimension to a cloud-based dimension. By moving the management infrastructure to the cloud, the system gains virtually unlimited scaling capacity in the cloud dimension while keeping the on-premise footprint minimal, effectively resolving the contradiction between capacity and device complexity.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

3Reliability

If permanent accounts are provided to avoid anonymity, then security auditing is improved, but device complexity and cost increase

Engineering Contradiction:
Improvesecurity auditingVSAvoidaccount management system
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent implements feedback mechanisms through cloud-based activity logging and tracking. The system automatically logs guest activities, maintains audit trails, and provides feedback to administrators about guest behavior and policy violations. This automated feedback system improves security auditing without requiring permanent accounts or complex manual tracking infrastructure.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent enables the system to automatically handle account provisioning, activity logging, and security monitoring through cloud-based self-service mechanisms. The cloud platform automatically creates temporary guest accounts, tracks their activities, and maintains audit trails without human intervention, improving security auditing capabilities while minimizing the complexity of account management infrastructure.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS8806593B1Guest account management using cloud based security services
Publication Date: 2014.08.12 ZSCALER INC
  • US8806593B1 patent drawing
  • US8806593B1 patent drawing
  • US8806593B1 patent drawing

AI summary

Guest accounts arise in a variety of ways. Hotels, Coffee Shops, internet cafes, internet kiosks, etc provide internet access to its guests, aka customers. Cloud based security services can serve as a platform for supporting efficient and safe guest account management. Guest accounts are managed by the cloud service and are associated and disassociated with individuals as needed by the guest account provider. The cloud service can also provide a guest account provider with greater control over guest account usage and accountability.