Cloud Print Bot Segmentation for Unique Settings
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Solution Overview
Problem
Current cloud-based business chat services lack the ability to set unique print settings for image processing apparatuses when instructing a print job from a cooperation application, as they only support standard settings based on a tenant medium format, preventing advanced settings from being utilized.
Innovation Solution
An information processing apparatus connected to an image processing apparatus, a tenant server, and a user terminal, which includes a message application, a cooperation application, and a storage unit to obtain and store unique setting information from the image processing apparatus, allowing advanced print settings to be set even when instructed from a cooperation application.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a cooperation application uses a standard format provided by a tenant medium for communication, then the application can operate conveniently on cloud services, but unique setting information of the image processing apparatus cannot be set
Solution Approach 1:
The patent segments print setting information into two distinct parts: standard setting information stored in the tenant server (accessible by cooperation applications) and unique setting information stored separately in the image processing apparatus. This segmentation allows cooperation applications to operate with standard settings while preserving the ability to access and use unique settings when needed, thus resolving the contradiction between operational convenience and adaptability.
2Device complexity
If only standard setting information is stored in the tenant server, then the system maintains simplicity and compatibility, but advanced print settings cannot be utilized
Solution Approach 1:
The patent introduces a print bot application as an intermediary that mediates between the cooperation application and the image processing apparatus. The print bot retrieves unique setting information from the apparatus and combines it with standard settings from the tenant server, enabling advanced print settings to be utilized without complicating the overall system structure or requiring changes to the tenant server's data model.
Data Source
AI summary
An information processing apparatus that allows unique setting of an image processing apparatus even when print is instructed from a cooperation application. The information processing apparatus is connected to the image processing apparatus, a tenant server that holds machine information including first setting information about the image processing apparatus, and a user terminal. The information processing apparatus includes a message application, a cooperation application that controls the image processing apparatus to print in cooperation with the message application by using the machine information, a memory device that stores instructions, and a processor that executes the instructions to obtain the first setting information from the image processing apparatus, store the first setting information to the tenant server, obtain second setting information that is not included in the machine information from the image processing apparatus, and store the second setting information to a storage unit in association with the machine information.