Cloud Print System Cross-Tenant Job Management
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Solution Overview
Problem
Current cloud print systems fail to manage print job execution results across different tenants, leading to inadequate user account management, guest printing limitations, and insufficient tracking of print job metrics such as copies, billing, and history, while also posing security risks due to lack of result validation.
Innovation Solution
A cloud print system connected to image forming apparatuses via a network, which stores and transmits print jobs, receives and forwards execution results between cloud print systems, enabling cross-tenant collaboration and secure management of print job information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If print jobs are transmitted between different cloud print systems for cross-tenant collaboration, then printing functionality is improved, but management of execution results and user accounts deteriorates
Solution Approach 1:
The patent introduces a cloud print system acting as an intermediary between different cloud print systems. This intermediary system receives print jobs from external cloud print systems, manages them through the image forming apparatus, and handles execution results. The intermediary cloud print system maintains user account information and manages print job execution results, thereby enabling cross-tenant printing while preserving reliable execution result management through centralized control.
2Ease of operation
If guest printing is enabled for users without accounts, then ease of use is improved, but security and tracking capability deteriorates
Solution Approach 1:
The patent implements a feedback mechanism where the cloud print system receives execution results from the image forming apparatus and stores them in association with user information. Even for guest users who print without accounts, the system tracks print job execution results including number of copies, billing information, and history. The system provides feedback by storing and managing this information, enabling security and tracking capability while maintaining guest printing accessibility.
3Reliability
If print execution results are stored locally only, then data security is improved, but information sharing and collaboration deteriorates
Solution Approach 1:
The patent segments the storage and management of print execution results by separating local storage from external transmission capabilities. The cloud print system stores execution results locally in its storage unit, maintaining data security through centralized control. Simultaneously, it enables information sharing by transmitting execution result information to external cloud print systems upon request, allowing cross-tenant accessibility without compromising local data security.
Data Source
AI summary
A cloud print system connected to an image forming apparatus via a network comprises one or more memories storing a set of instructions and one or more processors that execute the set of instructions to store a print job received from other cloud print system and information indicating the other cloud print system, transmit the stored print job to the image forming apparatus in response to a request from the image forming apparatus, receive information of a execution result of the transmitted print job from the image forming apparatus, and transmit the received information of the execution result to the other cloud print system by using the information indicating the other cloud print system.