Cloud Printing Server-to-Terminal Printer Identification
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Solution Overview
Problem
Users of cloud printing services face difficulty in selecting a specific printer from a list of managed printers without knowing their IP addresses or device names, leading to challenges in setting up print jobs with desired settings.
Innovation Solution
An information processing system that includes a user terminal and a server, where the server notifies the user terminal of printer information for identifying the printer used by the user, allowing the user terminal to display a setting screen for the identified printer, even if the user is unaware of the printer's IP address or device name.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If cloud server manages large number and types of printers, then printing service versatility is improved, but user ability to select specific printer deteriorates
Solution Approach 1:
The system performs preliminary action by automatically acquiring printer information (IP address, device name, printer name) from the cloud server before the user needs to select a printer. The user terminal stores this information and uses it to automatically identify and connect to the appropriate printer, eliminating the need for users to manually search through numerous printers in the driver selection field.
2Ease of operation
If user does not know IP address or device name of printer, then user terminal configuration simplicity is improved, but printer identification accuracy deteriorates
Solution Approach 1:
The system introduces an intermediary mechanism where the user terminal acts as a mediator between the user and the cloud server. The terminal automatically acquires printer information from the cloud server using the user's account credentials, and uses this information to identify the correct printer. This intermediary process eliminates the need for users to directly know or input technical identifiers like IP addresses or device names.
Data Source
AI summary
An information processing system including:a user terminal; anda server that transmits a print job registered from the user terminal to a printer selected as a destination,wherein the server notifies the user terminal of, as a response to an inquiry from the user terminal, information for identifying a printer used by a user who operates the user terminal to log in to a printing service, andwherein the user terminal displays a first setting screen corresponding to the printer identified by the information obtained from the server.